A leading company in the hotel and hospitality sector is currently recruiting for an operations manager and a food and beverage manager. Interested candidates should send their cvs to admin@omargardens.com using the preferred position as the subject of the mail. Entry closes Friday February 6, 2015.

Job Title:
Operations Manager

Scope and General Purpose:
To manage the operations in such a manner that customer satisfaction and budgeted profit margins are achieved and that a good company image is projected, thus ensuring continued growth.

Responsible to:
Chairman/CEO


Duties: Main:
• To ensure the efficient management of all districts.
• To ensure that each district contributes the agreed budgeted profits.
• To provide effective leadership through professional man-management and encouragement- of subordinates.
• To carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained.
• To follow up and ensure that the agreed action and developmental plans identified at these appraisals are being effected.
• To carry out monthly performance reviews, coach and direct activities to achieve desired performance.
• To draw up, in conjunction with the Personnel Manager, meaningful succession and career plans for all management staff.
• To monitor progress of agreed succession and career plans and ensure that these are adhered to.
• To ensure that district managers are conducting regular performance appraisals and drawing up appropriate action and developmental training plans for their subordinate managers, using job descriptions as a guide.
• To ensure that the company's objective relating to labour turnover is achieved or bettered.
• To ensure that subordinates are totally conversant with and practicing good industrial relations procedures.
• To ensure that subordinates are totally conversant with and implementing all company policies and procedures.
• To review and analyze monthly results, highlight problem areas and take appropriate action to rectify poor performance.
• To ensure that all financial targets are being achieved, e.g. through purchase discounts, debt collection, etc.
• To compile and agree meaningful, achievable budgets through accurate research and application of in-depth knowledge of the industry.
• To make recommendations for salary increases for subordinate staff, basing these recommendations on objective performance reviews and market-related equivalent positions.
• To stay "close to the customer" and maintain effective communication with him at all times through a planned programme of formal meetings and entertainment.
• To ensure that complaints or problems are treated without delay and that effective follow-up action takes place to avoid a recurrence.
• To ensure that the company's training objectives are achieved.
• To attend all company social and promotional functions, maintaining a high profile with current and prospective clients.
• To be aware of current trends in the industry and make suggestions how these could be implemented for the benefit of the company.
• To attend meetings and training courses as required and continually strive for the improvement of professional skills.
• To liaise and work closely with sales executives to ensure that realistic, achievable proposals are submitted.
• To maintain effective working relationships with line and staff functions to ensure the efficient opening of new contracts.

Qualification and Experience
Minimum of an M.Sc or MBA in a related field
Must possess between 10-15 years experience in the hotel and hospitality sector 5 of which must be in a managerial role

Job Title:
Food and Beverage Manager

Scope and General Purpose:
To supervise and control all catering outlets in the hotel to the required standards, within agreed budgetary limits and parameters of the law, particularly liquor law.

Responsible to:
Operations Manager Manager

Responsible for:
All restaurant, room service, banqueting, stores and back of the house staff. (In some cases the Head Chef will also report to the Food and Beverage Manager).

Liaises with:
Head Chef
Housekeeper
Front Office Supervisor
Security Supervisor
Personnel Manager
Maintenance Supervisor
Accountant

Main Duties:
• To ensure the prompt and efficient service of all meals, snacks, functions and beverages to the required standards.
• To ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis, menu costing and cash checks.
• To ensure that restaurants are clean and well maintained that table appointments, including flower arrangements are impeccable.
• To ensure that waiters are always correctly and smartly dressed, that they offer professional and courteous service to their customers.
• To ensure that bars are clean and stocked with the stipulated requirements.
• To ensure that barmen are well trained, correctly and smartly dressed and serve their customers in a professional and friendly manner.
To ensure that room service orders are executed promptly and that they comply with the required standards.
• To ensure that room service staffs are correctly and smartly dressed and serve their customers in a professional and friendly manner.
• To ensure the efficient running of the banqueting department and that all banqueting rooms are clean and tidy.
• To act as Duty Manager as required.
• To ensure that consumable and non-consumable goods are ordered, correctly stored and issued to the various departments
• To ensure maximum security in all areas under your control and that staff are fully aware of the importance of key security. .
• To ensure that staffing levels are correct and to agreed standards and are not exceeded without prior consultation.
• To ensure that company and statutory hygiene standards are maintained in all areas.
• To attend speedily to customer complaints.
• To take the necessary steps in the event of theft, burglary or fire.
• To ensure that reports and administration requirements are submitted.
• To ensure that the Back of the House Department operates effectively and efficiently.
• To ensure that fair discipline is effected.
• To ensure that the causes of staff grievances are investigated and the appropriate action taken.
• To ensure that fire and evacuation drills are held regularly.
• To ensure that bands and musicians are available when required.
• To be fully conversant with all statutory requirements regarding a food and beverage operation; that all licenses, including special licenses, are applied for and that the conditions affecting the issues of a liquor licence are not jeopardised.
• To ensure that regular stock takes are conducted.
• To prepare and submit on the required format all information necessary for budgeting purposes, promptly and accurately.
• To ensure that an effective table reservation system is in operation.
• To circulate throughout all restaurants, bars and banqueting departments, maintaining a high profile with customers and staff.
• To hold regular staff meetings.
• To be fully aware of trends in the industry and make suggestions for improvement of the catering operation.
• To attend meetings as required.

Qualification and Experience
Minimum of a Bachelors degree in a related field,
Must possess between 7-12 years of relevant experience in the hospitality sector

Note that remunerations are very competitive

Hi Guys,
Job Title: FOOD & BEVERAGE SUPERVISOR

Location: LEKKI Lagos
Employment Type: Full-time

Requirements

Candidates should possess relevant qualifications.
Minimum of one year experience
Must reside within and around Lekki Lagos or can commute

How to Apply
Interested and qualified candidates should send their CV to: ekaette.obot@worknigeria.com using the Job Title "FOOD & BEVERAGE SUPERVISOR LEKKI" as the subject of the email - salary-80-90,000 naira