Despite the competition in the banking industry where banks are positioning themselves to gain customer's confidence and continuous loyalty, GTBank seemed to be very comfortable with their current status hence their outrageous SMS charges being debited from their customers on a monthly basis.

Normal SMS charged by the telecom services providers are majorly N4/SMS. So, how much is GTBank charging their customers that one could be debited to the tune of N1000 and beyond in a single month? Haba! GTBank.

I am very sure that a lot of their customers are wondering now how manage did GTBank arrived in their SMS notification calculations to bill them so much. GTBank, you people should better change.

Chai this is quite strange. but Op, how often are u using the ATM or transacting in a month? Why not go the customer center of the bank to complain?.

Kindly visit any of their customer care desks or at least call your account officer to explain further.

To make us better judges for your complaints, kindly tell us how many transactions in and out were carried out within the debit period.

Your best bet remains the bank's explanation though.

Best of luck!!!!!

Op. I must confess i was once a victim, funny enough i needed that money then, i was in sch and i was kinda broke told a frnd to help out, so he sent 1k, i was a little relived not to knw GTB had already been warning up 4 my money long b4 den, i was abt heading to d ATM, den i received a msg, 1k has been deduced for sms alert, men i nearly broke down in tears.. I was so angry had to call them, and if i can recall correctly i think i was told dey charge #10/sms buh still it ain't amount to 1k buh i jst got overcharged, bro believe me u, d nxt week i had to travel down to wia GTB was to deactivate it to avoid further story that touch. since den i prefer my emails notification as m mostly online and dey don't charge me 4 it.

samintegrity:
Op. I must confess i was once a victim, funny enough i needed that money then, i was in sch and i was kinda broke told a frnd to help out, so he sent 1k, i was a little relived not to knw GTB had already been warning up 4 my money long b4 den, i was abt heading to d ATM, den i received a msg, 1k has been deduced for sms alert, men i nearly broke down in tears.. I was so angry had to call them, and if i can recall correctly i think i was told dey charge #10/sms buh still it ain't amount to 1k buh i jst got overcharged, bro believe me u, d nxt week i had to travel down to wia GTB was to deactivate it to avoid further story that touch. since den i prefer my emails notification as m mostly online and dey don't charge me 4 it.

LOL! sorry o

Lol. Welcome to the club. I had noticed that a long time ago and I stopped and asked myself one silly question. What is the point of subscribing to sms alerts when I already have email alerts and I use a smartphone that notifies me the instant I get an email. The next day, I walked into the nearest branch and deactivated it sharparly.

I went to GTbank today to stop the SMS alert.

I complained recently on Twitter....

I just thought I was the only person that is being overcharged. Just this year April, Gtbank started charging me for Gens-Gurantee Trust Electronic Notification System. I complained to them on twitter and they said I should visit any Gtbank branch to deactivate it. What surprises me is that I was always getting SMS notifications without being overcharged until this Gens stuff came up. They should better watch it b4 majority of their customers will port to other banks. SMH

Op just subscribe to email only alert thats if you have a stable internet connection and your email app is on auto sync.

@op. Do like me and deactivate the sms through the online banking. I believe they even charge customers for unsolicited sms

Jerri7:
@op. Do like me and deactivate the sms through the online banking. I believe they even charge customers for unsolicited sms

Plz ooo how to deactivate through online banking am tied with this silly charges wen i still receive same alert through mail.

At least four of my friends have complained about this same thing this year. Its really sad, and annoying.

luluosas:
Despite the competition in the banking industry where banks are positioning themselves to gain customer's confidence and continuous loyalty, GTBank seemed to be very comfortable with their current status hence their outrageous SMS charges being debited from their customers on a monthly basis.

Normal SMS charged by the telecom services providers are majorly N4/SMS. So, how much is GTBank charging their customers that one could be debited to the tune of N1000 and beyond in a single month? Haba! GTBank.

I am very sure that a lot of their customers are wondering now how manage did GTBank arrived in their SMS notification calculations to bill them so much. GTBank, you people should better change.

Gtbank is known for that....


Just go to the bank and ask them to stop the SMS alert...

Just subscribe for email alert only... It's free of charge

Reediano:


Gtbank is known for that....


Just go to the bank and ask them to stop the SMS alert...

Just subscribe for email alert only... It's free of charge

who told you email transaction messages are free. I went to meet them to stop d email messages.because they were charging me.

My last bill was 516 naira. Same gtbank. Our Government is doing nothing to protect us and is sad

stone07:
who told you email transaction messages are free. I went to meet them to stop d email messages.because they were charging me.

bros email alert is 100percent free

Their email alert is not free, i was charged 30 naira on November and 70naira on December respectively last year

stone07:
who told you email transaction messages are free. I went to meet them to stop d email messages.because they were charging me.

I haven't noticed any extra deduction for email alert