We are currently recruiting 2x Fresh Graduates for the role of[b] Customer Service Representative[/b] on behalf of our client. This role is a contract role for 12 months (possibly renewable depending on business needs)
Customer Service Representatives are all about helping and educating customers. You take angry users and turn them into our strongest evangelists, and you’re always looking for unique and exciting ways to solve problems. You’ll be providing exceptional support, ensuring that problems are resolved promptly while developing deep relationships. This is a temporary role, with potential for extension.

Key Responsibilities
Deliver high-quality service
Be a passionate advocate for customers while answering any questions
Show empathy to frustrated customers while solving problems and addressing unsatisfactory experiences
Build loyalty among new users and get our early adopters to fall in love with the service all over again
Manage issues and escalate them when necessary
Key Requirements
Excellent communication skills
Passion for helping others and creating customer support experiences that wow users
Ability to troubleshoot problems to find speedy resolutions
Skilled at handling multiple issues at once to efficiently solve a large number of inquiries

CONFIRMATORY LINK : https://jobs.erecruiterafrica.com/recruit/ViewJob.na?digest=7bFfrqWayytG7x7fCG6DFcekbvm3zcX.MQypH6uQKWE-&embedsource=Embed
EMAIL TO APPLY : s.olu@erecnigeria.com

Wots d pay pls