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Which Network Provider Has The Worse Customer Care Agents? by Samiceman: 1:02pm On Jan 09, 2016 |
Not sure this is the right section, Mods can move it sha. I work as a customer care agent for one of the network providers in Nigeria and the manner at which my fellow agents speak to customers is really appalling, some go as far as dropping the call sef and i feel we are the worse when it comes to customer service in the country. However, I can't remember the last time I called the customer service of other networks so I am not being fair if I tag the call center here the worse as I don't know how things are done elsewhere. Therefore, i put it to you Nairalanders..... which network provider has the worse customer care agents and which is the best? |
Re: Which Network Provider Has The Worse Customer Care Agents? by KELVINXY: 1:10pm On Jan 09, 2016 |
MTN Imagine making a customer to wait for like 30 something minutes with annoying ads still they won't pick up even when they eventually picks the call, one fool over there will be forming deaf. that he can't hear u and drops the call |
Re: Which Network Provider Has The Worse Customer Care Agents? by Samiceman: 1:23pm On Jan 09, 2016 |
KELVINXY:LOL |
Re: Which Network Provider Has The Worse Customer Care Agents? by sammysammy111(m): 2:23pm On Jan 09, 2016 |
wen u call glo, den u go appreciate other networks glo na worst |
Re: Which Network Provider Has The Worse Customer Care Agents? by alphabbey1(m): 4:15pm On Jan 09, 2016 |
sammysammy111:Guy, I swear, Glo are worst Nightmare. I could remember a day I called them, I slept, dreamt, woke up, the call was still in progress nd they still havent pick it. Had I known, I wouldn't have used it as my official line. |
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