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Nairaland Forum / Nairaland / General / Business / Business To Business / Waka4u Pickup And Delivery Customer Care Service (5952 Views)
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Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 10:51pm On Mar 31, 2016 |
Waka4u is a pickup and delivery service that aims to satisfy the needs of Nigerian merchants and busy professionals. We are an ever-evolving firm comprising of passionate individuals and experienced management. We understand that trust is a major challenge when doing business online. Customers are sceptical to let go of their cash and you, a merchant are sceptical to part with your products without payment. Why not offer pay-on-delivery and attract more customers? With Waka4u, you can be sure of a reliable, efficient, and affordable pickup and delivery service. On another hand, we understand that life as a professional can be very daunting. You have to wake up early to beat traffic, there’s so much office work on your hands, and slowly but surely, you see time sleeping away. With Waka4u, you don’t need to rack your brain; we try to make life as easy as possible. From picking and dropping off a parcel, to bringing your favourite meals straight to your workplace or home, picking up a cake for that event, handling the laundry, and of course, grocery shopping, we are one call away. WHAT WE DO One way to put it is that “we waka all your waka for you”. Our pickup and delivery services include: • Food delivery • Parcels/documents • Grocery shopping • Cakes & gifts • Laundry • Cash-on-delivery services HOW IT WORKS It’s simple 1. Give us a call and discuss the details of the order 2. We pickup 3. We deliver Note: We are available to handle your deliveries Mondays – Fridays (8:00am to 5:00pm) Saturdays (9:00am to 3:00pm) WHERE WE COVER We currently offer pickup and delivery/pay-on-delivery services in the following locations: Rivers State Akwa Ibom Abuja Do not worry if your state is not yet on the list, we’ll be servicing your location in no distant time. OUR CHARGES Note that the stated prices apply to goods and items below 5KG. Kindly contact our Customer Care Unit for other details not specified. Port Harcourt Standard Service Charge N600 within Port Harcourt (Next day delivery) N1,000 for the outskirts of Port Harcourt (Eleme, Oyigbo, Rukpokwu, Choba, etc.) Next day delivery Express Service charge N1,000 within Port Harcourt (Same day delivery) N1,500 for the outskirts of Port Harcourt (Same day delivery) CONTACT US Website: www.waka4u.com Call: 08058254189 Call/Whatsapp: 07035107792 BBM: 7F4AA30A Facebook: www.facebook.com/waka4u Kindly contact us for the prices of locations not listed above. TERMS AND CONDITIONS 1. The customer shall ensure that the consignment is secure and properly packed before sending, as Waka4u will not be responsible for any damages prior to our receiving a package. 2. Waka4u reserves the right to inspect and verify the content of a package with or without formal notice to the customer. 3. Waka4u has the right to modify the total cost of a delivery after unsuccessful attempts to deliver has been made. In such a case, the merchant will be notified. 4. Waka4u shall not accept or deliver items or goods that are considered illegal or detrimental to the image of the company. 5. Prices are subject to change; however, merchants will be notified prior to any change. 6. It is the duty of the merchant sending goods to us to follow up and ensure the safety of the goods. 7. Waka4u shall not be liable to loss or damage to packages after such packages have left any of our said locations. This is due to unforeseen circumstances that may arise during transit. 8. In the case of a returned delivery, Waka4u will be paid 70% of the delivery fee. 9. Cash collected from deliveries at any particular day will be paid into the merchant’s account on that same day, Monday to Friday between the hours of 8am – 4pm. Our valued customers - merchants and individuals who have used our service can share their experience on this thread. Also if you have any inquiries regarding our service, we'll be most delighted to assist you.
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Re: Waka4u Pickup And Delivery Customer Care Service by gmcb: 12:29am On Apr 04, 2016 |
Gave this company a trial last week as I had orders to be shipped within Port Harcourt and Uyo in Akwa Ibom. They were ready same day to pick up. I was not so surprised that the Port Harcourt delivery was same day but the Uyo delivery beat my imagination. By evening of the same day, the customer called me that delivery man was in her office. Mr Clement, if you can continue this way, then the sky is definitely your starting point. Kudos! More orders coming soon. Will keep updating here as you make deliveries. You ll add up to one of my successful businesses with nairalanders who are supposedly complete strangers. On this one, you have done well. Did I mention that one of the orders was cash on delivery? Thumbs up. I rest my case. 4 Likes 1 Share |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 6:32am On Apr 04, 2016 |
@gmcb Thanks for giving us a trial. We won't relent in upgrading our services to continually exceed your expectations. We look forward to doing more business with you. And yes, you are simply amazing! |
Re: Waka4u Pickup And Delivery Customer Care Service by lifestyle1(m): 5:35am On Apr 05, 2016 |
We decided to give waka4u a try to handle our deliveries in phc, and I must confess our experience with them has been outstanding with over 20 deliveries so far. One thing that impresses us about their service is the speed of delivery and remittance of payment without delay. I hope they can maintain this credibility. I vouch for waka4u. On behalf of @shopupnigeria 3 Likes |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 9:16am On Apr 05, 2016 |
lifestyle1: Our chief, thanks for trusting us with your goods. We look forward to serving you better and helping you increase your sales. 1 Like |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 3:17pm On Apr 05, 2016 |
The world we say is a global village and smart businesses are using technology/the internet to expand their horizons. Gone are the days when people just walk into a store to pick any product based on impulse. In recent times, people are more likely to search the internet. While online marketing and e-commerce in Nigeria is far from perfect, the potential is untapped and seemingly infinite. As a smart business person, you need to position yourself to be just where your customers are, and when they are. A typical Nigerian will not send you money and hope you send him a dress or piece of jewellery. A typical Nigerian wants to see and inspect the quality of what you are selling. As a merchant, this is risky. There are countless cases of buyers receiving packages and vanishing with a merchant's money afterwards. This shouldn't be so, and this is where we come in. Waka4u is here to help you reach more customers and expand your business horizons/market in 4 simple steps. 1. You send us a package 2. We pickup from the park 3. We deliver to the customer in exchange for cash 4. You get paid on the same day or first thing on the next working day. Easy right? Why not give us a call today? Website: www.waka4u.com Call: 08058254189 Call/Whatsapp: 07035107792 BBM: 7F4AA30A Facebook: www.facebook.com/waka4u Note: This service is currently available in Rivers State (Port Harcourt), Akwa Ibom State (Uyo), and Abuja. Cc: Ymodulus, kuzee, esthybam, ayaba, bookiemart01, yemi2plus, NnamdiN, ellentransico, jamarionj, just2okworld, teeworld13, charize, OA2, MelonTech, herboshedhe, Heromaniaa, Lordtrillion, lcoral, Sammig1, superfavour, dealmadam, meshybizzo, eghosa1, biancatessy, shakyriri, goldsignatures, dollaflow, rev2214
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Re: Waka4u Pickup And Delivery Customer Care Service by DearDealsz: 9:57pm On Apr 07, 2016 |
wow! nice one... planning to dump Jumia very soon, their commissions and conditions Are getting outta hand. But I would appreciate it if you can add lagos to It as well. 1 Like |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 4:04am On Apr 08, 2016 |
DearDealsz: Hello thanks for your response. We'll be rolling out our Lagos station in the next 1 week, and you'll be the first to know when we have a reliable agent there. 1 Like |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 4:24pm On Apr 10, 2016 |
DearDealsz: We are glad to announce that we now handle pickups and deliveries in the following areas: Lagos Calabar Benin Jos This is in addition to the 2 states (Rivers and Uyo) we already cover. Be encouraged to make chat with us or give us a call. Website: www.waka4u.com Call: 08058254189 Call/Whatsapp: 07035107792 BBM: 7F4AA30A Facebook: www.facebook.com/waka4u |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 5:11am On Apr 11, 2016 |
Why you need to offer Pay-on-Delivery as a Merchant Nigeria is experiencing its fair share of e-commerce. Although the industry is far from perfect, the advent of online shopping sites like Jumia, Konga, and Yudala, amongst others, have encouraged more and more Nigerians to accept the idea of shopping/buying online. One major trend that has fuelled and can revolutionize the industry is pay-on-delivery. Pay on delivery, also known as cash on delivery (CoD), is a payment system whereby a customer pays for goods ordered from a merchant or e-commerce site when the goods are delivered. In most cases, merchants or online stores partner with independent delivery companies. This is a relatively cheaper and more efficient method, in comparison with having an in-house delivery segment. We’d be masking the truth by saying shoppers haven’t had pitiable experiences buying online. A typical Nigerian believes you are out to cheat him as a merchant. And as a merchant, it is not also advisable to send out your goods believing your customer will pay. This is where pay on delivery comes in handy. So what are the benefits of adding pay on delivery services to your business as a merchant? Trust This is a vital ingredient in every business transaction. Nobody goes to the market and buys a shoe knowing fully well it is substandard and bound to spoil in few weeks. You can’t blame customers who refuse to part with their money, chances are they have had negative experiences or heard negative feedback. You can’t also blame a merchant who refuses to send his goods without prior payment. Chances are that a customer had vanished with his money in the past. This challenge leaves your business hanging in the balance. By offering pay on delivery services, you bridge the trust gap, prove to customers that you are not a fraud, and ultimately become open to more customers. Increased Dynamics CoD brings a new perspective and outlook to marketing and sales. The world is a global market, and it’s no hyperbole saying that you can increase your sales by over 100% with the right techniques. By bridging the gap of trust, users can order your goods from anywhere, with the expectation that your goods will be delivered to the address provided. This way, a customer has ample time to check and try out the product, the benefits a real shop affords. It is important to note that irrespective of the obvious benefits associated with pay on delivery, the industry is still budding in Nigeria. There have been cases where customers order for goods with CoD options only to say “they didn’t have money and just wanted to see the items”. There’s also the challenge of late remittance from your delivery partners. However, CoD comes in handy when you operate in a highly competitive market. If your product is unique and creates special value for the buyer, you may not need CoD. The bottom line is that the associated benefits outweigh the disadvantages. Cc: aAk1, darmochy1, youngzedd, houseoftuition1, eph12, iMerchant, hahn, dav8id, chiefkpokp, naijafinest, naijacutee, dominique, Ymodulus, kuzee, esthybam, ayaba, bookiemart01, yemi2plus, NnamdiN, ellentransico, jamarionj, just2okworld, teeworld13, charize, OA2, MelonTech, herboshedhe, Heromaniaa, Lordtrillion, lcoral, Sammig1, superfavour, dealmadam, meshybizzo, eghosa1, biancatessy, shakyriri, goldsignatures, dollaflow
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Re: Waka4u Pickup And Delivery Customer Care Service by just2okworld(f): 2:38pm On Apr 11, 2016 |
INDESTRUCTABLEX: what I do? you mentioned me here |
Re: Waka4u Pickup And Delivery Customer Care Service by just2okworld(f): 2:54pm On Apr 11, 2016 |
INDESTRUCTABLEX: what am does o? u mentioned me sir |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 3:55pm On Apr 11, 2016 |
You does nothing o... 1 Like 1 Share |
Re: Waka4u Pickup And Delivery Customer Care Service by gmcb: 2:39pm On Apr 15, 2016 |
Integrity pays. That's the summary of my experience with this coy. From promptness in remitting cash collected to exceeding my expectations for deliveries outside port Harcourt. I have got more orders fulfilled by them than in time past. No more cancellation of orders. In the past two weeks, orders have been delivered to port Harcourt, Lagos and abuja with seamless cash on delivery as added service at no cost. Mr Clem is growing this empire one step at a time with professionalism. The sky is definitely your starting point. I am of the opinion that there are jobs in Nigeria the problem people have is getting honest people to partner with. Even a thief is looking for who he can trust his loot with. Enough said. Waka4u Don Waka all my Waka for me. You rock! Will keep updating here. Nairaland is my police, lol. 2 Likes 3 Shares |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 8:32pm On Apr 16, 2016 |
Thanks for your recommendation and kind words ma'am, we look forward to doing more business with you. Cc: afrotrendzy |
Re: Waka4u Pickup And Delivery Customer Care Service by ndidideby(f): 3:33pm On Apr 27, 2016 |
Overtight dey worry WAKA4U oh!!..they've done all my deliveries wonderfully well...with humility and treat your business like it's theirs..WAKA4U,the sky is your starting point!!keep it up!! 3 Likes 1 Share |
Re: Waka4u Pickup And Delivery Customer Care Service by gmcb: 8:51pm On May 03, 2016 |
Uhmm what more can I say. You keep exceeding my expectations. So many orders since my last update here. But you wowed me once more this morning. First call from u at 9 am was at point of delivery, By 10am alert despite the cheque customer gave you. I just don't know how you pull all these through. Thanks for the referral for my business. Great job. Great personality. Humility per excellence. You are the bomb and the rock at the same time. You may be relatively new in the business but oldies can learn a lot from you with respect to the professionalism. You d best jo. God bless your good heart. 1 Like 1 Share |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 12:35pm On May 04, 2016 |
[quote author=ndidideby post=45093123][/quote] Thank you very much our madam. We look forward to helping you reach more customers. |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 12:36pm On May 04, 2016 |
[quote author=gmcb post=45286011][/quote] God bless you too ma'am, thanks. |
Re: Waka4u Pickup And Delivery Customer Care Service by Nobody: 10:44am On May 05, 2016 |
Why mention me in your post? INDESTRUCTABLEX: |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 9:41pm On May 05, 2016 |
Teeworld13: E be like say, the gods reveal your username to me - say u get plenty waka when we suppose waka4u. No vex. 2 Likes |
Re: Waka4u Pickup And Delivery Customer Care Service by Nobody: 10:19am On May 06, 2016 |
We are not interested in such deal ok? INDESTRUCTABLEX: |
Re: Waka4u Pickup And Delivery Customer Care Service by LLins: 8:13pm On Jun 06, 2016 |
Ok! It was my gf birthday recently and she was with family in PH. Though we were meant to see in lag like a week later, I still wanted to surprise her with a Bday cake, so I looked online for how I can get a cake to her on her Bday. (Am in lag by the way) That's how I found waka4u, I spoke with a certain clement (funny dude) explained what I wanted and he assured me that he could pick up the cake (from spar) in PH and have it delivered to my gal at home. I sent the money for cake n his delivery charge was surprisingly cheap. Before 12noon my gal called that she's gotten her cake n she really liked it. What amazed me was I sent 10K for the cake, they didn't have any cake above 7k at spar, waka4u called me after the delivery and offered to refund the balance. I was shocked at such honesty. Great job you guys are doing! 1 Like |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 10:02pm On Jun 06, 2016 |
LLins: Our biggest Oga, we are glad we could help you surprise our madam. Thanks for using our service. |
Re: Waka4u Pickup And Delivery Customer Care Service by christyiso(f): 3:07pm On Jun 15, 2016 |
So....jst relocated my biz to ph n bin 1darin which delivery service i cud use.....saw waka4u on nairaland......decided to try waka4u delivery after seeing positive reviews.....wanted to see 4 my self tho.......oh.....my.. ....was so surprised.....they arrived less than 30mins after I called......also my orders were delivered in less than 2hrs after pickup.......also....gud customer service.....fast remittance....Mehnn....thumps up.. ..keep up the good work......u guys rock mehn...... 1 Like |
Re: Waka4u Pickup And Delivery Customer Care Service by lisaalarms(f): 12:00am On Jun 16, 2016 |
Teeworld13:Are you in Lagos now?! i'll need your services Whatsapp or call 07033377728 |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 2:39am On Jun 16, 2016 |
lisaalarms:Yes, we are in Lagos. I will give you a call first thing in the morning. |
Re: Waka4u Pickup And Delivery Customer Care Service by Eghosa1(m): 3:01am On Jun 16, 2016 |
Reliable fellows. Picked up and delivered my item in less than 2hours. How remarkable!!!! I'll sure be back! |
Re: Waka4u Pickup And Delivery Customer Care Service by Nobody: 9:14am On Jun 16, 2016 |
kindly check my signature. Thank you lisaalarms: |
Re: Waka4u Pickup And Delivery Customer Care Service by zanyzara: 4:15am On Jun 23, 2016 |
[quote author=INDESTRUCTABLEX post=463381 Do you do delivery to bayelsa? |
Re: Waka4u Pickup And Delivery Customer Care Service by INDESTRUCTABLEX(m): 4:52am On Jun 23, 2016 |
zanyzara:Thanks for reaching out to us. Unfortunately, we don't at the moment. |
Re: Waka4u Pickup And Delivery Customer Care Service by dokwa: 12:45pm On Jul 06, 2016 |
I ordered items worth over a 100k, but my shipper doesnt do deliveries outside lagos and i am in Benin so i did a Google search and came across waka4u, saw the reviews and decided to try them out, they picked up the items quickly and were ready to send it down to Benin. The next day I saw an item on Olx and contacted them, pickup from the olx merchant was Swift and all items have been received in pristine condition. Will definitely be using waka4u again. |
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