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Loyalty Operations Manager – Loyalty Solutions & Merchant Management, Lagos by remolisa: 9:51pm On Apr 23, 2016 |
Our client is looking for Loyalty Operations Manager – Loyalty Solutions & Merchant Management. Company: Technology Services and E-commerce Job Objective/ Purpose of Job: • Work with the GM Sales to plan and implement strategy for loyalty • To develop and continually enhance the loyalty solutions and service of the company • To manage loyalty solutions and services and grow acceptance and market share • Takes responsibility for the customer usage experience of loyalty solutions and services • Design, document specifications, implement and manage the company’s own loyalty programs and campaigns that drives usage and transaction growth • To deliver customer training/transfer product usage knowledge to internal/external staff/client as required • Manage customer projects as relates to products in own portfolio & within division scope • Perform competitive analysis of product functionality vis a vis competitors product • Responsible for the overall success of the loyalty strategy • Identify and develop new merchant relationships, develop, enhance and grow existing merchant relationships, develop and sell the company’s products and services to new and existing markets. Department/Division/ Unit: Sales / Loyalty & Merchant Management Location: Lekki, Lagos JOB SPECIFICATIONS: Education Qualification: A good degree in Computer Science or any IT related course of study Professional Qualification: Not mandatory but recognised Experience 1-3 years minimum experience in a similar function. Demonstrated success defining and launching excellent products and loyalty programs KEY COMPETENCIES REQUIREMENTS: Functional/ Technical: Strategy Loyalty program development and management Project Management Relationship Management Strategy Development Brand/Product Management Presentation skill Communication skills Excellent written and verbal communication skills Account Management Analytical skills Information gathering Behavioural: Proven ability to influence cross-functional teams without formal authority Results oriented, Resourceful and highly motivated Able to manage multiple projects and clients at the same time Excellent communication skills with particular attention to detail Ability to work in a fast paced environment and learn quickly Ability to multi-task and work well under pressure Attention to detail Creative Strong interpersonal, communication, and analytical skills Entrepreneurial leanings. Must be able to travel when required Excellent teamwork skills Send CV with cover letter to info@talent24ng.com |
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