I bought a new iPad in 2014. Shortly after, i changed my Apple ID on the device. I received a mail acknowledgement from Apple confirming change of id. I started using the new Id, change password, sign into apple applications etc.

I had to do a reset this month but i can't activate the device cos it's iCloud locked. Unfortunately the new Apple ID i changed to which i've been using for more than 2yrs now cannot unlock the device, neither can d old one. Apple server can no longer recognise the old Apple Id.

I've been to d Apple Store i bought the device, tendered my purchase receipt + d device but they said i need to remember the Apple id & password.

I've been into chat session with Apple Support on Twitter, send them all my details, device serials, screenshot of my confirmation emails (i.e Change of Apple ID, change of password on new Apple id, etc) i received from Apple for both old n new Apple accounts.

Apple support keeps sending me a link to contact Apple support nearest to my location. Unfortunately, there's no Phone contacts for voice call or chat link for my location Nigeria. Instead, d link provided by Apple support keeps taking me round a circle.

What do i do? How do i contact Apple Support in Nigeria? How do i activate my device?

Of what use is security if i put my money in bank for safe keep but can't get it back on demand. Why do i have to bear d cost of Apple failed system