Good job by the bank's Social Media Handlers.

Good sense of humour. Good for publicity.

Hehehehe

Big ups for HB...

I've not seen any bank trading banter with a costomer like that...

ki02020:
The ending aspect of the whole Convo makes me feel the story was cooked with weed to portray them as socialites bank


...In other words all na for publicity

My thought exactly

"Subject changer".

Juxtified:
lol. I give them 10/10 also.

I hope they won't change this their commendable attitude towards customers when their customer base increases.

I remember GTBank used to be like that until they became 'big boys', now they send you to queue outside the bank, before you now progress slowly into the queue within the banking hall. Not to mention their insulting & lackadaisical attitude.

GT's customer service is seriously changing for worse.

Before, I used to get my issues resolved on twitter. Not anymore.

Even now, their 180 line no longer has "speak with our customers service agent " option. Just some pre-recorded messages that are too generic to solve one's issues.

omenka:
Dang! Lmao!

Now I feel the urge to open an account with them and encourage my friends to as well.

Try this with UBA and you'd wish the world still practices only trade by batter. Most archaic bank on the planet!

same with gtb and their queues like say u dey filling station

Heritage bank, dat was lovely! I enjoyed every single bit of it. But more importantly, give d guy a feed back dat d issue has been resolved.

That person behind heritage's twitter handle deserves a medal I mean this is a case study of how to engage with ur customers kudos to them .hope some business school have hecked that convo

DaBullIT:
Now that's hilarity


But what or who is T??

Ha! bros, you no sabi T? that boi that wants to commit suicide but before going, he called his friends to tell them were it was going to be.

Juxtified:
lol. I give them 10/10 also.

I hope they won't change this their commendable attitude towards customers when their customer base increases.

I remember GTBank used to be like that until they became 'big boys', now they send you to queue outside the bank, before you now progress slowly into the queue within the banking hall. Not to mention their insulting & lackadaisical attitude.

ur on point my guy very true

DaBullIT:
Now that's hilarity


But what or who is T??

Tiwa Savage

You just made Heritage Bank the #GidiBlues of today for banking in Nigeria. Customer service can make a lot of difference.

omenka:
Dang! Lmao!

Now I feel the urge to open an account with them and encourage my friends to as well.

Try this with UBA and you'd wish the world still practices only trade by batter. Most archaic bank on the planet!

This might be the only thing I will agree with you on this forum. Try that with UBA, and they will even start telling lies.

jeyselassie:
either tiwa savage or tee billz

It should be Tiwa Savage because she was the one who reported the drug use to the world.

Dem get time to do all dat as dem no get plenty customers to attend to

DaBullIT:
Now that's hilarity


But what or who is T??

T + Drugs = Teebills

I love this. I'm going to open an account with them.

omenka:
Dang! Lmao!

Now I feel the urge to open an account with them and encourage my friends to as well.

Try this with UBA and you'd wish the world still practices only trade by batter. Most archaic bank on the planet!

u mean Useless Bank of Africa

DaBullIT:
Now that's hilarity


But what or who is T??

Tiwa savage

IF YOU ARE READING THIS, I JUST WANT TO LET YOU KNOW I LOVE YOU!

Why should I save my money in a bank owned by Saraki after I have knowledge of what happened to SGBN and trade bank.

This is a wonderful advert, I think I need an account with them.

ok

sokera:
Tiwa savage

T- = t-bLIZZ

Ghost447:
Tiwa Savage

T- = t-bLIZZ



YOU try

Ghost447:
It should be Tiwa Savage because she was the one who reported the drug use to the world.

Tiwa Savage with Mr? Where is your brain?

ATM on drugs = T- = t-bLIZZ

darkenkach:



Ha! bros, you no sabi T? that boi that wants to commit suicide but before going, he called his friends to tell them were it was going to be.

Emmysteve:
Tiwa Savage with Mr? Where is your brain?

So you could not make your point without being sarcastic? May Lucifer visit you.

omenka:
Dang! Lmao!

Now I feel the urge to open an account with them and encourage my friends to as well.

Try this with UBA and you'd wish the world still practices only trade by batter. Most archaic bank on the planet!

I hate that bank with blood n water

Lovely hilarious professional banter!

Juxtified:
lol. I give them 10/10 also.

I hope they won't change this their commendable attitude towards customers when their customer base increases.

I remember GTBank used to be like that until they became 'big boys', now they send you to queue outside the bank, before you now progress slowly into the queue within the banking hall. Not to mention their insulting & lackadaisical attitude.

That could also go horribly wrong.

Giving a low-level support staff free rein to free-style, "as-the-spirit-leads", is a recipe for disaster.