Exclusively For GTB Bank customers.

Inspired By the crazy experience i encountered on my ATM card last month but i was able to keep the problem under control. I thought it well to share with house so more people can be acquainted with knowledge on how to help themselves in similar situation.

We are all aware of recent happenings, Unauthorised ATM transaction online, ATM Card hijacking, Criminals using weekend tactics to suppress their victims because banking operation not in service so as to withdraw at least the Bank ATM withdrawal limit of #100,000 daily between that Friday, Saturday and Sunday.

Although the error may have been done, you still still have the option to protect your card from further occurrence if you have the right knowledge on what to do and as i speak to you, You don't need to call or disturb your account officer to block your account if it has been compromised.

Kindly refer to the images to view tips on how to hotlist your card and retrieve it at will via various GTB channels 24/7.

https://gtbank.com/images/documents/customer-how-to-guide/How%20to%20hotlist%20your%20card%20and%20retrieve%20your%20debit%20card%20PIN.pdf

MORE SECURITY TIPS TO KEEP YOU SAFE BOTH ONLINE AND OFFLINE


1. Giving away your Internet Banking login, card details, PIN and codes from your token device, gives anyone total access to your account. GTBank will never ask for any of these details via any form of communication

2. Keep your ATM cards safe and do not share your personal identity number (PIN) with anyone. Do not keep any written copy of your PIN with your card. Memorize it.

3. Seeing a phone number or email address you recognize does not mean it is genuine. Always give cold-callers a cold reception.

4. Use your hand or body to shield your PIN when you are conducting transactions at the Automated Teller Machine (ATM) or when making Point of Sale (POS) transactions at retail stores.

5. Create strong passwords for your Internet Banking login and card details. Change them often.

6.Check your bank account statements and card transactions regularly to make sure these only reflect transactions you have made. If you see a transaction you cannot explain, report it to the bank.

7. Subscribe to SMS alerts to be delivered to your cell phone or email, so you can stay updated on your account activity.

8. Always log on to our internet banking service via our website - www.gtbank.com
Watch out for copycat websites. Don’t fall prey to any website that looks similar to GTBank’s website. Check the URL carefully. (https://)

http://gtbank.com/securitycentre




https://gtbank.com/images/documents/customer-how-to-guide/How%20to%20hotlist%20your%20card%20and%20retrieve%20your%20debit%20card%20PIN.pdf

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