Hi please,

Can someone help here? A friend is  trying to save a pdf file from an academic database he  has access to  but it cannot. I can access the same database and save the same pdf file.

The only difference between my adobe reader is that his is 9 and mine is 9.1.3. Any suggestions?

Hi please,

Can someone help here? A friend is trying to save a pdf file from an academic database he has access to but it cannot. I can access the same database and save the same pdf file.

The only difference between my adobe reader is that his is 9 and mine is 9.1.3. Any suggestions?

tell him to use version 9.1.3 and what format is he saving it in? e.g micorsof pdf file or ? Good luck!

The document is already in pdf. He did not put it in pdf.
So he wanna save it as pdf. I even tried today from his pc to no avail. he now has 9.1.3

try checking Adobe website http://www.adobe.com/support/reader/

what happen when he try saving it. error message or ?

no error message. The save window does not pop up. No response!

Has he used the latest version as deji suggested?

Has he used the latest version as deji suggested?

Hello Black Revo, how was your day today ?

@poster like i said earlier on, is he saving from microsoft office, excel, spreedsheet, Access, HTML, Internet or power point.we need to know so we can advice you further. Good luck Bro!

deji2009:

Hello Black Revo, how was your day today ?

Fine brother and how was yours too hope it was good.

yeah, same routine bro.

Thanks all.

Yes he used the lated version.

And as per where he is saving from

This is a pdf file which is already uploaded in a database. one can read the html version or open the pdf version.

He is not the creator of the pdf document but was trying to save the an already created document from the web to his computer.

This is possible in my pc but not his. Not just one pdf file. All the files she wanted to save could not save.

Thanks

Thanks all.

Yes he used the lated version.

And as per where he is saving from

This is a pdf file which is already uploaded in a database. one can read the html version or open the pdf version.

He is not the creator of the pdf document but was trying to save the an already created document from the web to his computer.

This is possible in my pc but not his. Not just one pdf file. All the files she wanted to save could not save.

Thanks

I thought as much he's saving from the internet. anyway, is it Internet explore or Firefox

if using internet explore trry this

Help with PDF for Internet Explorer Users

When a PDF file is displayed in the browser window, Internet Explorer's File > Save As, menu will not correctly save the PDF file to your disk. If you opened the PDF file by selecting a link to it on a Web page, you can save the PDF file to your disk as follows:

* Use the Back button in the Internet Explorer toolbar to return to the page containing the link.

* Select the link to the PDF file using your RIGHT mouse button to display a drop-down menu.

* Choose the Save Target As, menu item from the drop-down menu and use the resulting dialog box to save the PDF file to your hard disk.

OK I will try that
Thanks.

the PDF is lock for editing, so unlock using pdf unlocker and safe it

the PDF is lock for editing, so unlock using pdf unlocker and safe it

Good point. another thing you can do is to speak to the person that create the pdf file

zenus:

the PDF is lock for editing, so unlock using pdf unlocker and safe it

I don't think they want to edit it, they just want to copy it to their computer. The poster can copy it to his own computer while his friend cannot. So he is asking for help for his friend.

Let me check that pdf unlocker thanks.

May be wen the de person did not copy the pdf file very well.

Sometimes files that are not well copied will still appear in the storage media

Abigail111: Hello.
If i were you ,i will ask my friends to update his Adobe.If not ,you can add a pdf toolkit at the same time
then you can save pdf files sucessfully.

Hi, Abigail.
I am testing about another PDF toolkit these days. I am not so sure that whether it can help with the PDF saving project. Do you have any ideas about it? Or any good suggestion? Thanks in advance.



Best regards,
Arron