Arik Air is now Nigeria’s leading commercial airline. People choose to work here for many reasons. There is the excitement of being a part of a vibrant, international and expanding airline community. We also offer the opportunity to travel and this incentive motivates prospective employees who want to join the Arik team and work for the “Wings of Nigeria”.

We welcome the opportunity to bring enthusiastic new people aboard.

At Arik Air, you will become part of a heritage of great achievement with a future of even greater promises.

The following positions are vacant:
1. CALL CENTRE AGENTS

WORKING RELATIONSHIPS

Colleagues in different teams.
Internal Customers, Supervisors and Call Center Manager.
External Customers and Passengers
Statutory bodies like FAAN, NCAA as the case may be.

Location: LAGOS (HEAD OFFICE)



PRIMARY OBJECTIVE

To represent Arik Air in conducting inbound and outbound communication with prospects and Customers.
2. ASSISTANT MANAGER BUSINESS PLANNING AND ANALYTICS

Working relationship

Main working relationship is with Commercial Leadership (SVP Commercial and Chief Commercial Officer).

Location: Head Office (Lagos)

PRIMARY OBJECTIVE

The Assistant Manager Business Planning and Analytics is responsible for planning and managing all data analytics to rationalize business performance, thereby enabling management to make objective business decisions. This role provides business support for the SVP Commercial and Chief Commercial Officer for financial and analytical support for the annual operating plan, annual revenue budget and periodic forecasts, revenue variance analysis, business case development, reporting, research, data analysis, metric/KPI development and tracking.

Required skills & qualifications

Must be university educated with Bachelors/Master’s degree in mathematics, statistics with advanced numerical ability.
Must have a minimum of 7 years of experience in the airline industry in a heavily analytical function preferably in Revenue Management, Business/Corporate Planning and Marketing Research.
Direct project experience with utilizing data management and operational research.
Must be an advanced Microsoft Excel user (pivot tables, macros, vlookup, hlookup and in database)
Ability and direct experience working with and formatting large datasets in Microsoft Excel.
Advanced experience using Microsoft Word and PowerPoint.
Must be an analytical and logical thinker.
Effective written and oral communication skills.
Experience and ability to thrive in a multicultural environment.
Ability to work independently with minimal supervision, flexible, creative, ability to prioritize in stressful environment and handle deadlines

arik-air-people
3. BRAND MANAGER
Working relationship

Sales, Marketing, E-commerce, Frequent Flyer Program, Advertising Agency, Customer Relations.


Location: Head Office (Lagos)

PRIMARY OBJECTIVE

This role would lead the creative development, planning and execution of all branding initiatives for the Arik brand across all the markets within the framework of an agreed strategy, meeting operational targets for Top of Mind Awareness, revenue, profitability and increased brand equity. The remit of this role will also include Event & Sponsorship Management.



PERSON SPECIFICATIONS

University degree or HND, Master’s degree will be preferable.
Proven working experience as Brand Manager (at least 7- 8 years’ experience)
Drive for results and leaderships skills.
Excellent understanding of the full marketing mix.
Highly creative with ability to think out of box.
Develop sales/marketing tools and collateral.
Proven ability to develop brand and marketing strategies and effectively communicate.
Recommendations to executive management.
Strong analytical skills and data-driven thinking.
Advanced communication and interpersonal skills.
Up-to-date with latest trends, branding best practices and digital marketing applications.
Comfortable working with numbers, metrics and spreadsheets.
Excellent oral and written communication skills.

To apply for these and other related jobs, go to: /p7BKHI-h9

We wish you success.