In my previous threads I recounted my experience with a company I do business with and according to them issues with the transaction didn't reflect that I transferred money to them.

I had two options

1. to revert the transaction. this I mentioned also in that thread

2. Write to CPC. I found them while browsing through twitter got their contact info and the opportunity came, so I wrote to them about the issue I had.

they about a week later to get a hand on what transpired. Few days later they sent me a mail requiring more details.

I saw the mail late but replied immediately.
the following day I got a call from the company saying they thought they had resolved the issue n that its now been resolved... summary

Anyways I wish I wrote to them sooner, I'd have saved cost spent on calls n messages

Evaluation of Consumer Protection in Nigeria. A Case Study of Consumer in Onitsha Metropolis

http://www.scharticles.com/evaluation-of-consumer-protection-in-nigeria/