Please help resolve this programmers in the house.
One virus infected my pc two days ago and rendered all my documents unaccessible. Its called cerber3. I believe it was from one mail i got from a foreign country. I have searched for solutions to decrypt but all was futile. I did system restore but no success. The closest i ever came was with a ransomware app but its passworded and i was required to fill an online survey but unfortunately the survey is not available to this region .. Pls house help me for solution as the thought of losing all my documents sends shivers into my spine.

Same affected my uncle's system I was using to fill a form online. It encrytped all my files,but with shadow recovery app u can get back some of the old files,not the very recent ones. Fixed it in at computer villa.