it's a tecno y6. I thought it was d battery and I bought a new one but the problem persisted. now, the charging port has been replaced by an engineer but it's still the same. but what I noticed is that it gets hot whenever the charger is inserted. I've tried different original chargers but it's still the same.
the phone can be plugged for 5hrs and will just add about 3%. what's d cause? and what's the solution?
your help is needed guys

Mustiboy:
it's a tecno y6. I thought it was d battery and I bought a new one but the problem persisted. now, the charging port has been replaced by an engineer but it's still the same. but what I noticed is that it gets hot whenever the charger is inserted. I've tried different original chargers but it's still the same.
the phone can be plugged for 5hrs and will just add about 3%. what's d cause? and what's the solution?
your help is needed guys

it is a problem from the board/panel

PhonePlanet:
it is a problem from the board/panel

is there a solution, pls?

Mustiboy:
is there a solution, pls?

i am not a technician. its important you find a really expirenced one

Mustiboy:
is there a solution, pls?

i am not a technician. its important you find a really expirenced one

PhonePlanet:

i am not a technician. its important you find a really expirenced one

alright. muchas gracias

somebody plz, any solution?

Na WA o. only one person contributed since. and I would be struggling to help with all I can in other people's posts. it's not fair o

Something is wrong with your charging IC bro. It's not something you can do yourself lest you damage the phone. Like someone said, get an experienced technician for solution

zamanii:
Something is wrong with your charging IC bro. It's not something you can do yourself lest you damage the phone. Like someone said, get an experienced technician for solution

is the charging ic different from the charging port? cause I just got the charging port changed for me by an engineer but the problem persisted.

Mustiboy:
is the charging ic different from the charging port? cause I just got the charging port changed for me by an engineer but the problem persisted.

Exactly. Very different from charging port, you can see the charging port but the IC is embedded on the panel/board of the phone

Mustiboy:
is there a solution, pls?

Yes there is, find a good repairer who will do it for u

Dandsome:


Yes there is, find a good repairer who will do it for u

thank you very much man. I I appreciate

zamanii:


Exactly. Very different from charging port, you can see the charging port but the IC is embedded on the panel/board of the phone

now, I understand. thanks

Mustiboy:
it's a tecno y6. I thought it was d battery and I bought a new one but the problem persisted. now, the charging port has been replaced by an engineer but it's still the same. but what I noticed is that it gets hot whenever the charger is inserted. I've tried different original chargers but it's still the same.
the phone can be plugged for 5hrs and will just add about 3%. what's d cause? and what's the solution?
your help is needed guys

Hello Mustiboy! For the problem we suggest you bring your phone to our Carlcare Service Center nearest to you and ask our colleagues there check it for you. You can find contact info of our Carlcare Service Center in Carlcare App (you can download the app and update the app to the newest version). If you need us send you contact info, please let us know the state and city you are living in now. Thank you!