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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy - Technical Support Engineer (Lagos) (3719 Views)
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Vacancy - Technical Support Engineer (Lagos) by MariasHouse: 2:02pm On Dec 31, 2016 |
Our client is urgently in need of an experienced Technical Support Engineer. Office Location: Victoria Island, Lagos Job Title: Technical Support Engineer Job Description . Deal directly with customers either by telephone, electronically or face to face . Serve as first level support to customers . Respond promptly to customer inquires . Resolve and document customer complaints . Assign support tickets to designated resource . Record details of inquires, comments and complaints . Record details of action taken . Provide feedback on the efficiency of the customer service process . Recommend improvements in products and services to minimise complaints and increase utilization. Work Experience . 2+ years experience in customer service principle and practices . Knowledge of relevant computer applications . System administration Basics . MS Office (i.e Excel, Word, PowerPoint) . Web and window technologies . SQL experience (ideally using SQL Server 2008 or 2012) Educational Qualification . B.sc in Computer/Engineering, Information Technology or related degree . ITIL certification an additional advantage Interested candidate should forward CV to cvs.mariashouse@gmail.com Subject of mail MUST be TSE |
Re: Vacancy - Technical Support Engineer (Lagos) by Nobody: 7:33pm On Dec 31, 2016 |
Pls what's d salary like and what business is your client into? |
Re: Vacancy - Technical Support Engineer (Lagos) by Kingnap(m): 2:09am On Jan 01, 2017 |
Applied |
Re: Vacancy - Technical Support Engineer (Lagos) by MariasHouse: 8:50pm On Jan 01, 2017 |
Position still available |
Re: Vacancy - Technical Support Engineer (Lagos) by Nobody: 10:51pm On Jan 01, 2017 |
bigbroda: Questions yet to be answered. |
Re: Vacancy - Technical Support Engineer (Lagos) by MariasHouse: 1:14pm On Jan 09, 2017 |
More candidate needed |
Re: Vacancy - Technical Support Engineer (Lagos) by MariasHouse: 1:15pm On Jan 27, 2017 |
available |
Re: Vacancy - Technical Support Engineer (Lagos) by MariasHouse: 3:07pm On Feb 01, 2017 |
More Candidates.. |
Re: Vacancy - Technical Support Engineer (Lagos) by monabass: 7:31pm On Feb 01, 2017 |
MariasHouse:Does it mean you aren't satisfied with the quality of all applications you have received so far? 1 Like |
Re: Vacancy - Technical Support Engineer (Lagos) by chimexmr: 9:37am On Feb 02, 2017 |
Will the company allow phone interview. |
Re: Vacancy - Technical Support Engineer (Lagos) by Nobody: 7:33pm On Feb 02, 2017 |
monabass: Exactly the question on ma mind! |
Re: Vacancy - Technical Support Engineer (Lagos) by MariasHouse: 3:39pm On Feb 14, 2017 |
The fact that candidates are submitting cvs does not mean they are suitable for such position. Most Candidates just apply for position without going through the job description. We got quite a number of cvs sent to us, but it will shock you to believe that 99% of the candidate never had an experience related to that or have an idea. Please note that, this is not an entry position for fresh graduate. 1 Like |
Re: Vacancy - Technical Support Engineer (Lagos) by MariasHouse: 12:27pm On Feb 16, 2017 |
Good |
Re: Vacancy - Technical Support Engineer (Lagos) by MariasHouse: 1:33pm On Feb 16, 2017 |
bump |
Re: Vacancy - Technical Support Engineer (Lagos) by MariasHouse: 7:26am On Feb 17, 2017 |
bump. |
Re: Vacancy - Technical Support Engineer (Lagos) by jay0: 2:33pm On Feb 17, 2017 |
MariasHouse:still available? what else do they want? |
Re: Vacancy - Technical Support Engineer (Lagos) by Nobody: 12:29pm On Feb 18, 2017 |
Hmmmmm..... |
Re: Vacancy - Technical Support Engineer (Lagos) by MariasHouse: 2:59pm On Apr 12, 2017 |
More candidates needed |
Re: Vacancy - Technical Support Engineer (Lagos) by MariasHouse: 12:22pm On Apr 25, 2017 |
bump |
Re: Vacancy - Technical Support Engineer (Lagos) by Emasel(m): 12:33pm On Apr 25, 2017 |
cc zizytd |
(1) (Reply)
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