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Nairaland Forum / Nairaland / General / Business / Customer Service: Best And Worst Bank Branches On The Island (29022 Views)
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Re: Customer Service: Best And Worst Bank Branches On The Island by Tominiola: 1:47pm On Jan 24, 2017 |
priceaction: He is like a mystery shopper. He goes into banks to observer the environment and then writes a report. They do it a lot in the UK and US. In fact mystery shoppers get paid. It's a brilliant idea. It helps put customer workers in check cuz their branches will be rated on how well they did as compared to another branch. 2 Likes |
Re: Customer Service: Best And Worst Bank Branches On The Island by Tominiola: 2:02pm On Jan 24, 2017 |
Nutase: I disagree. There are people who don't know how to use smartphone talk less of computers, so they have no other choice but to go into the bank. 2 Likes |
Re: Customer Service: Best And Worst Bank Branches On The Island by Tominiola: 2:34pm On Jan 24, 2017 |
The easiest way to ease the stress on everyone is if retail stores and banks have alternative pay in services. I.e pay cash in via envelope and use machines rather than queuing. By now, stores in places like Shoprite and other major retails stores should have self-check out sections. These two things can help Nigeria.
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Re: Customer Service: Best And Worst Bank Branches On The Island by Tominiola: 2:42pm On Jan 24, 2017 |
ETHIX: I totally agree with you. I actually use to work in customer service and use to make a lot of money, but I wasn't happy with my job. I can imagine what it is like for those are making next to nothing and work long hours in a place like Nigeria. |
Re: Customer Service: Best And Worst Bank Branches On The Island by divalindiway(f): 3:03pm On Jan 24, 2017 |
ReppingMoi: Hugs |
Re: Customer Service: Best And Worst Bank Branches On The Island by oma360: 9:54pm On Mar 01, 2017 |
My bank of life! Union Bank...Union Bank has completely reawakened with their amazing transformation. The simpler, smarter bank. 1 Like |
Re: Customer Service: Best And Worst Bank Branches On The Island by Salihudedezaina: 9:19pm On Aug 10, 2017 |
Union bank is simply the best bank,I love the looks on their staffs,everything has really changed,new young faces instead of d old angry faces,kudos to them |
Re: Customer Service: Best And Worst Bank Branches On The Island by Wantedola(m): 2:17pm On Jan 06, 2020 |
Olaleyeabdullah: Na hubby. |
Re: Customer Service: Best And Worst Bank Branches On The Island by Wantedola(m): 2:21pm On Jan 06, 2020 |
Jabioro: ����� |
Re: Customer Service: Best And Worst Bank Branches On The Island by Wantedola(m): 2:23pm On Jan 06, 2020 |
Ecobank d most hopeless bank My salary account |
Re: Customer Service: Best And Worst Bank Branches On The Island by Wantedola(m): 2:26pm On Jan 06, 2020 |
Tominiola: My brother, don't forget.... This is NIGERIA. |
Re: Customer Service: Best And Worst Bank Branches On The Island by Wantedola(m): 2:29pm On Jan 06, 2020 |
hisunfailinglov: ECOBANK AND POLARIS BANK |
Re: Customer Service: Best And Worst Bank Branches On The Island by atom82: 3:19pm On Jan 06, 2020 |
Ecobank is giving me so much joy right now especially when i went to ghana every thing wa working i was able to withdraw cedis with ma normal Nigerian cards my Gtb and access bank cards were totally useless outside Nigeria i have closed both my access(To much charges) and GTB (poor customer service) |
Re: Customer Service: Best And Worst Bank Branches On The Island by Tominiola: 8:26pm On Jan 11, 2020 |
Wantedola: I'm not a man but okay. 1 Like |
Re: Customer Service: Best And Worst Bank Branches On The Island by Wantedola(m): 3:25pm On Feb 01, 2020 |
Re: Customer Service: Best And Worst Bank Branches On The Island by okitejoseph: 3:58pm On Aug 24, 2020 |
Customer service has to be one of the most important part of banking business, I mean this is the first department the customers come in contact when they get to your bank. |
Re: Customer Service: Best And Worst Bank Branches On The Island by Weneda(m): 2:27am On Jun 24, 2021 |
Guaranty Trust Bank (GTB) at East West Road, Rumuodomaya, P/H, Rivers customer service is the worst on earth. The women that called thesame customer care needs to be trained on how to handle customers. They don't want to listen to u. Inshort if not for the love i have for the bank i would have close that account. A little change of name on my BVN they couldn't do after waiting for 3hrs was done in another GT bank. |
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