Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / New
Stats: 3,155,879 members, 7,828,129 topics. Date: Wednesday, 15 May 2024 at 02:01 AM

Customer Care Representative! - Jobs/Vacancies - Nairaland

Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Care Representative! (2995 Views)

Customer Care Representative / Consol Limited Customer Care Representative Training 2017 / Graduate Customer Care Representative Needed! (2) (3) (4)

(1) (Reply) (Go Down)

Customer Care Representative! by stieflerjonz(f): 9:22am On Mar 07, 2017
JOB DESCRIPTION
Responsible for acting as a liaison between customers and companies.
Assists with complaints, orders, errors, account questions, billing,cancelations, and other queries.

RESPONSIBILITIES
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders
Answer questions about warranties or terms of sale.

JOB REQUIREMENTS
Minimum of OND
0-1 years of practical experience
CRM Certification
Attention to detail
Good communication skills

Interested applicants are to forward their resume to the HR: mrnlgstcs@gmail.com
Application deadline 21/03/2017
Re: Customer Care Representative! by Nobody: 10:25am On Mar 07, 2017
location please
Re: Customer Care Representative! by Srallens(m): 10:49am On Mar 07, 2017
May we know name of the recruiting firm?
Re: Customer Care Representative! by Sleezwizz: 10:52am On Mar 07, 2017
stieflerjonz:
JOB DESCRIPTION
Responsible for acting as a liaison between customers and companies.
Assists with complaints, orders, errors, account questions, billing,cancelations, and other queries.

RESPONSIBILITIES
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale.

JOB REQUIREMENTS
Minimum of OND
0-1 years of practical experience
CRM Certification
Attention to detail
Good communication skills

Interested applicants are to forward their resume to the HR: mrnlgstcs@gmail.com
Application deadline 21/03/2017

Give us the name of d company u are recruiting for and the location
Re: Customer Care Representative! by Network555: 3:04pm On Mar 07, 2017
GNLD....dont bother applying. They keep coming out in different shades. Marine logistucs or whatever!
stieflerjonz:
JOB DESCRIPTION
Responsible for acting as a liaison between customers and companies.
Assists with complaints, orders, errors, account questions, billing,cancelations, and other queries.

RESPONSIBILITIES
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale.

JOB REQUIREMENTS
Minimum of OND
0-1 years of practical experience
CRM Certification
Attention to detail
Good communication skills

Interested applicants are to forward their resume to the HR: mrnlgstcs@gmail.com
Application deadline 21/03/2017

3 Likes

Re: Customer Care Representative! by Srallens(m): 3:10pm On Mar 07, 2017
Network555:
GNLD....dont bother applying. They keep coming out in different shades. Marine logistucs or whatever!
. But this one has job specification and functions clearly stated, my brother.
Re: Customer Care Representative! by habbee62: 4:38am On Mar 08, 2017
Any power of GNLD that want to waste my time and transport fare, FIRE FIRE FIRE in JESUS name

6 Likes 1 Share

Re: Customer Care Representative! by Nobody: 3:33pm On Mar 08, 2017
I got the invitation
Re: Customer Care Representative! by Network555: 3:49pm On Mar 08, 2017
All the best then. You should get a msg like the one below after few. days after applying. If u av t fare to burn, you can go. Gdluck

Good Morning,  Thank you for indicating an interest in a position in MLogistics Plc.
We wish to inform you that you have been scheduled to take an assessment test. Please see details below:  
 Time:   9 am Venue: FICAN Building.                         19B Bode Thomas Rd,                          Shomolu LGA, Onipanu

1 Like

Re: Customer Care Representative! by Nobody: 4:00pm On Mar 08, 2017
I also got same mail how do i get there from pako aguda please...eep a broda.
Re: Customer Care Representative! by Nobody: 5:59pm On Mar 08, 2017
Srallens:
. But this one has job specification and functions clearly stated, my brother.
I think they are trying to make the advert look attractive.
Re: Customer Care Representative! by Srallens(m): 10:17pm On Mar 08, 2017
Network555:
All the best then. You should get a msg like the one below after few. days after applying. If u av t fare to burn, you can go. Gdluck

Good Morning,  Thank you for indicating an interest in a position in MLogistics Plc.
We wish to inform you that you have been scheduled to take an assessment test. Please see details below:  
 Time:   9 am Venue: FICAN Building.                         19B Bode Thomas Rd,                          Shomolu LGA, Onipanu

. No date indicated?
Re: Customer Care Representative! by Drakehijalta: 7:08am On Mar 09, 2017
LEARNER IN GNLD... just passing by
Re: Customer Care Representative! by ishaq062(m): 9:33pm On Mar 09, 2017
how was it for those who where able to attend.

(1) (Reply)

Please Analyse This Offer Letter / #free But Only For Serious People Who Will Practice The Skill. / Post Kaduna Jobs Here

(Go Up)

Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health
religion celebs tv-movies music-radio literature webmasters programming techmarket

Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 16
Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.