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Graduate Customer Care Representative Needed! - Jobs/Vacancies - Nairaland

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Graduate Customer Care Representative Needed! by zeedolla(m): 4:48pm On Apr 03, 2017
Updated Today 18/04/17

Customer Relation Officers Needed at Union Diagnostics and Clinical Services Plc

Union Diagnostics and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector with a deep knowledge of the Nigerian terrain owned by over ten thousand Nigerians and offering full and comprehensive services in diagnostic medicine since the last Twenty-two (22) years (1994).

We are recruiting to fill the position below:
Job Title: Customer Relation Officer
Location: Lagos


Apply Here>> careervibe.ng


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Updated Today 15/04/17

Customer Service Reps Needed - Lagos Island at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

We are recruiting to fill the position below:
Job Title: Team Leader, Customer Service – Lagos Island
Job ID: 22953
Location: Lagos
Job Sector: Banking

>> CLICK HERE TO APPLY


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Team Leader, Customer Service - South West at Stanbic IBTC Bank

We are recruiting to fill the position below:
Job Title: Team Leader, Customer Service – South West
Job ID: 22955
Location: Oyo
Job Sector: Banking

>> CLICK HERE TO APPLY


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Safety Consultants and Solutions Provider Limited, is established to provide cost effective, integrated safety consultancy solutions and services. Our key strengths are in Fire Safety, Process Safety, HSE/MS Training, Technical Safety, Occupational Safety, Environmental Management Safety, Construction Safety and Pipe Integrity management.

We are recruiting to fill the below position:

Job Title: Customer Care Representative (Female Only)

Location: Lagos

Job Description

Click Here to Apply

We are looking for a Female Customer Care Representative that will be the liaison between our company and its current and potential customers.
The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior.
Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Requirements

Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
B.Sc/HND
At least 1 year working experience


Click Here to Apply

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Re: Graduate Customer Care Representative Needed! by shop10: 4:49pm On Apr 03, 2017
yaaaaaay. FTC
Re: Graduate Customer Care Representative Needed! by zeedolla(m): 8:02pm On Apr 03, 2017
Yes... Application is on going
Re: Graduate Customer Care Representative Needed! by zeedolla(m): 10:48pm On Apr 03, 2017
Updated
Re: Graduate Customer Care Representative Needed! by zeedolla(m): 10:46am On Apr 04, 2017
Updated 04/04/17
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 11:40pm On Apr 04, 2017
Nice 1
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 1:18am On Apr 05, 2017
2.) GRADUATE CALL CENTRE AGENTS AT TOTAL HEALTH TRUST LIMITED

Total Health Trust Limited (THT), Nigeria’s leading Health Maintenance Organization (HMO) was founded in 1997 and commenced operations in June 1998. Our unrivaled 18 years industry track record has seen us build a formidable reputation in Nigeria and we remain the HMO of choice for over 300,000 members and over 500 corporate clients and government institutions.

>> Click Here to Apply

We are recruiting to fill the position of:
Job Title: Call Centre Agent
Location: Lagos

Job Description
- Receive calls from members or employer groups, providers and prospective clients
- To receive calls from providers and have first call resolution on pre-authorization queries for limited and straight forward cases or route the query to the correct department for call resolution
- To receive Employer group calls and to resolve queries relating to the specific group or members within the group and route the query to the correct department for call resolution in the more complex cases
- To receive and resolve all member related calls and to ensure that all complaints and queries are resolved on first call resolution or escalate the query for resolution
- To receive calls from prospective clients and re-route the calls to the Sales and Distribution department ensuring that het prospective clients receive the best service
- To log enquiries for all calls relating to registered providers, Clients and members
- To follow up on specific cases as distributed by the manager to ensure a value added service offering
- To adhere to and live the organizational values

>> Click Here to Apply

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Re: Graduate Customer Care Representative Needed! by smoothvee(m): 7:29am On Apr 05, 2017
Still on going
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 3:09pm On Apr 05, 2017
Entry-level Customer Services Officers at Cookie Jar Gourmet Bakery

Cookie Jar is the celebrated gourmet bakery that produces rich cookies, luxurious cupcakes, fine cakes, original pastries and inspired desserts. We apply unique creativity when fusing choice ingredients and pristine preparation to create these rich and famous goodies.

>> Click Here to Apply

We are recruiting to fill the position below:
Job Title: Client Services Officer
Location: Lagos

Job Description
- Sell or resolve problems, answer questions and correspondence, and complete reports associated to sales, orders, queries, complaints.
- Assess customers needs and provide assistance and information on product features; Advises customers by providing information on products.
- Contacts current and prospective customers to sell and explain products, perform account rounding and solicit new business within the market area.
- Prepares and presents proposals and quotes and recommends products based on customer needs.
- Assists customers and arranges payment terms in accordance with established guidelines.
- Prepares and calculates product sales, invoicing, commissions and other accounting-related functions.
- Creates and maintains computer files and queries for follow-up action.
- Provides administrative assistance and support where necessary.

>> Click Here to Apply

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Re: Graduate Customer Care Representative Needed! by smoothvee(m): 5:16pm On Apr 05, 2017
Updated
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 8:56pm On Apr 05, 2017
More customer care reps jobs coming...
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 11:00pm On Apr 05, 2017
Customer Care Officers at Foremost Radiology Consultants

Foremost Radiology Consultants Limited (FRCL) is a privately owned routine and advanced medical imaging center that was founded and run by a group[ of consultant radiologists. We hold dear our core values of quality, respect, integrity, and empathy. Our goal is to give patients and their physicians the highest level of medical care And personal efficient service. Patients can usually make immediate appointments and can get immediate test results. We provide private personalized care to our patients using the most advanced state of the art equipment and a superbly trained technical staff, under the direction of certified Radiologists.

>> Click Here to Apply

We are recruiting to fill the position below:
Job Title: Customer Care Officer
Location: Lagos

Job Description/Responsibilities
Welcomes and attends to customers and directs them to the registration desk when appropriate.
Maintains and manage customer files and database, Logs customers complaints, and acts to ensure prompt resolution.
Respond to customer inquiries over the phone.
Escalates major customer complaints that have not been resolved.
Maintains effective relationships with existing and potential customers in the most efficient and professional manner.
Records and saves all relevant hard and electronic copies of customers files.
Documents customer’s time in and time out and analyses them daily.
Follow up on customers reports by ensuring that every film is printed, matched with their request forms and taken to the work station for reporting.
All customers request form for the previous day must be completed, labelled and folded appropriately.
Ensures that customer’s that pick up their results fill the sign-out forms appropriately.
Collates pending results by the close of business each day and ensure that these reports are attended to at the start of business by the following day.

>> Click Here to Apply

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Re: Graduate Customer Care Representative Needed! by smoothvee(m): 7:07am On Apr 06, 2017
Updated
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 11:04am On Apr 06, 2017
Customers Service Executives Needed at Total Health Trust Limited

Total Health Trust Limited (THT), Nigeria’s leading Health Maintenance Organization (HMO) was founded in 1997 and commenced operations in June 1998. Our unrivaled 18 years industry track record has seen us build a formidable reputation in Nigeria and we remain the HMO of choice for over 300,000 members and over 500 corporate clients and government institutions. We were the first HMO to be registered in Nigeria and 18 years later, we are still number one in the market. We are one of the very few HMOs that can boast the financial and technical backing of a world class company – Liberty Health (a member of the Liberty Group). The organization further prides itself with its rich culture of Respect, Compassion, Pride and Expertise.

We are recruiting to fill the position of:
Job Title: Client Service Executive
Location: Lagos
Job category: Marketing
Employment type: Permanent contract

Job Description
- Maximize client retention rate by ensuring that clients are satisfied and retention rate is high
- Visit clients to determine how they are faring on the scheme
- Attend to and resolve all enquiries from clients and forward the escalations to line manager
- To educate all stakeholders (Employer groups) on the products and benefits of the scheme
- To continuously collate all feedback on the scheme service levels and to offer immediate resolution and to report back to the relevant employer group
- Pre-payment and collection of premium fees from all clients
- Identify and submit a proposal on ways to improve THT’s offerings to its clients
- Prepare and forward the schedule of premium collected and outstanding to client service managers
- Conduct client satisfaction surveys for all assigned clients annually
- Ensure all clients have valid contracts and SLAs
- Fill and submit know-your-client forms
- To adhere to and live the organizational value.

>> Click Here to Apply

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Re: Graduate Customer Care Representative Needed! by soadakngltd: 12:39pm On Apr 06, 2017
I am pleased to formally introduce SNL Driversconnect, an indigenous human resources outsourcing company located in Lagos, Nigeria with a focus on training and providing competent drivers for individuals, companies and organizations. We make the process of getting trust worthy and reliable drivers easy for you.
We recruit and train drivers to meet specific needs of our clients. We provide drivers to meet the following needs:
v Personal drivers
v Company car drivers
v Sales van drivers
v Truck drivers
v Staff bus drivers
v MHE-Material handling equipments.
v Folk lift drivers.
Our drivers are well trained, equipped with the right ethical values, tested, highly competent, safety conscious, and furnished with a good communication skills to give you maximum satisfaction.
We conduct thorough background checks on our drivers and we ensure they undergo periodic medical tests (usually every 6 months) to ascertain their physical and mental fitness.
For more enquiries about the terms and conditions of our services, please place a call to any of these phone numbers: 08025219392, Or send an e-mail at
soadakngltd@gmail.com.
Thanks for your time and anticipated favorable reply.
Sincerely,
Oluwakemisola Ojudun
08025219392
SNL Driversconnect
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 3:43pm On Apr 06, 2017
Customer Care Managers Needed - MasterMindsHRSG Consulting

MasterMindsHRSG Consulting – Our client, who operates in the logistics Industry, is looking for a qualified candidate to fill the position below:

Job Title: Customer Care Manager
Location: Lagos

Key Responsibilities
- The primary responsibility of the Manager is to focus on all Customer Care system and work with all Heads of Section for a common approach towards better customer care to all customers.
- In addition, the candidate must endeavour to give best customer care to customers, and ensure daily improvement of services, so that all work are carried out with utmost efficiency with a view of reaching the best possible customer satisfaction.
- Action and Result Driven Strong Management Skill.

General Skills Required:
- Communication skill
- Inter-personal skill
- Negotiation skill
- Innovative skill
- Time Management skill
- Ethical skill

>> Click Here to Apply

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Re: Graduate Customer Care Representative Needed! by dada(f): 5:22pm On Apr 06, 2017
wow giving people like us hope, i have 7 years Customer service experience with a Certification but following your update gives me hope.

1 Like

Re: Graduate Customer Care Representative Needed! by smoothvee(m): 7:49pm On Apr 06, 2017
CLIENT SERVICE OFFICERS AT NEEDED AT LEADING MULTINATIONAL CHEMICAL COMPANY – ADEXEN RECRUITMENT AGENCY

Adexen Recruitment Agency is mandated by one of the world’s leading multinational chemical company, to fill the position of:

>> Click Here to Apply

Job Title: Client Service Officer
Job Reference: 1246
Location: Lagos, Nigeria
Industry: Industry & Manufacturing
Function: Commercial & Communication
Contract Type: Temporary (6 Months)

Job Description
- The incumbent will be expected to take full responsibility for all back-office processes for export and local orders for the business unit
- Support to local and global sales team with regards to BASF processes and procedures to facilitate growth for the complex environment.
- Customer management (including Data Base)
- Knowledge capturing and sharing with relevant stakeholders.

Responsibilities
- Handling client enquiries, checking stock availability, compiling quotes;
- Processing orders on SAP, create delivery note and invoice, coordinate transport;
- Tracking, completing required documentation, clearing of stock;
- Dealing with inspection agency, managing reports and registers, following up on payments;
- Proactive Credit Management (including working in SAP), creating new client accounts;
- Monitoring overdue accounts, resolving account queries and payment allocations;
- Reporting and Planning (completing export registers as per SARS requirements, planning, weekly and monthly status reports and updates and APO);
- Non-Conformance Management and Inventory Management (demand and supply balance, aging stock monitoring, bonded warehouse arrangements, sub-contractor management, ensuring process compliance, invoice management).

>> Click Here to Apply

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Re: Graduate Customer Care Representative Needed! by smoothvee(m): 5:12pm On Apr 07, 2017
Updated
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 8:38pm On Apr 07, 2017
Apply Above
Re: Graduate Customer Care Representative Needed! by umasucre(f): 10:56pm On Apr 07, 2017
Soso Lagos no port Harcourt embarassed
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 11:56pm On Apr 07, 2017
Updated
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 8:56pm On Apr 08, 2017
Updated!!! Entry-level Service Representative Needed at Raycom.ng

Raycom.ng, is a classified ads portal that connects buyers with seller locally. They are recruiting suitably qualified candidates to fill the position below:

>> Click Here to Apply

Job Title: Service Representative
Location: Ughelli, Delta

Job Description
- We are looking for Online Area Service Representatives.
- Interested persons should be registered citizens of their individual countries
- Interested persons should be able to represent the company in their local area.
- Applicants will be expected to close up deals on – behalf of the company weekly.

>> Click Here to Apply

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FRONT DESK OFFICERS AT SOTERIA EYE CLINIC LIMITED

>> Click Here to Apply

Soteria Eye Clinic Limited is a private enterprise registered in Nigeria as a limited liability company to offer high quality, affordable and accessible comprehensive world class eye care services to the community in Warri and it’s environ. Our purpose is to create and deliver first class comprehensive eye care services to ALL in order to “Improve Lives through Affordable Quality Eye Care.”

We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Delta

>> Click Here to Apply

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Re: Graduate Customer Care Representative Needed! by zeedolla(m): 7:04am On Apr 09, 2017
Updated
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 2:27pm On Apr 09, 2017
New opportunities are now available
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 8:14pm On Apr 09, 2017
Keep Applying
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 11:46am On Apr 10, 2017
FG Programme

Re: Graduate Customer Care Representative Needed! by zeedolla(m): 6:14pm On Apr 10, 2017
Keep Applying
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 11:13pm On Apr 10, 2017
Updated
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 7:47pm On Apr 11, 2017
Updated Today 11/04/17

Front Desk Officers at Abuja Clinics

Abuja Clinics is a world class health facility dedicated to providing all your health needs, not only curative but also preventive. We boast of cutting edge equipment which aid in the diagnosis and treatment of medical and surgical conditions. We have highly trained and dedicated staff who provide excellent care. Our computerized systems ensure confidentiality and continuity. We aim to set a standard for medical care hence we continue updating and upgrading to ensure that you get the best.

We are recruiting to fill the position below:
Job Title: Front Desk Officer
REF: 2017 FD 061
Location: Abuja

>> Click Here to Apply


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Customer Relation/Front Desk Officers at Satee Professionals Limited

Satee Professionals Limited has proven itself in the Nigeria as a reliable partner in cases of data loss from defective media. This is witnessed by numerous satisfied customers from all over the country, and untold amounts of recovered data.

We are recruiting to fill the position below:
Job Title: Customer Relation/Front Desk Officer
Location: Lagos

>> Click Here to Apply


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Re: Graduate Customer Care Representative Needed! by smoothvee(m): 9:17pm On Apr 11, 2017
Updated
Re: Graduate Customer Care Representative Needed! by smoothvee(m): 11:15pm On Apr 11, 2017
New Updates Available

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