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Re: Poor Customer Service By UPS Nigeria by kanayogod(m): 5:19am On Apr 05, 2017
presidentpikin:

This is coming from a matured man without no fact... UPS standard is the same all over the world and UPS Nigeria engage best global practice...
I beg to differ, sir. They ship to wrong address even wrong countries!

1 Like

Re: Poor Customer Service By UPS Nigeria by FUSS: 5:34am On Apr 05, 2017
GogetterMD:

At least DHL will still deliver to your doorstep. UPS never seem to be able to locate your address
you're dhl staff that's why you're saying that
Re: Poor Customer Service By UPS Nigeria by LoveDecay(m): 5:37am On Apr 05, 2017
HarkymTheOracle:

Nipost wey dem take send me something since last month from US (through USPS).. The thing never reach naija But i come dey fear...cos i no trust this Nipost people

Make dem sha no go steal my phone when e reach here.If not,na Sapana i go take curse them & na chicken pox go kill all of them. angry


I received an S3 back then with Nipost but nah Abuja ... can't speak for Lagos. Them fit no dey fear for that side
Re: Poor Customer Service By UPS Nigeria by bamisepeters(m): 6:02am On Apr 05, 2017
All of you saying customer service is bad here in the country, you are right sha because the job owners don't value those customer service representatives. The salary is nothing to write home about, welfare is zero so i agree it is nothing here in Nigeria.

1 Like

Re: Poor Customer Service By UPS Nigeria by bamisepeters(m): 6:03am On Apr 05, 2017
kanayogod:

I beg to differ, sir. They ship to wrong address even wrong countries!
this is laughable grin
Re: Poor Customer Service By UPS Nigeria by Gazzy88(m): 6:09am On Apr 05, 2017
hello NLers...thanks for the thread. I want to send an item to the US asap. I went to nacho yesterday and the price was just too outrageous and killing plus all this yeye "agents" fees. Pls it's just a 2kg worth of cloth and that's all but I was billed for the price of 10kg which is the minimum order and that's not good for business. THe destination is New Jersey in US. PLs does anyone here know where and how to get the cheapest and reliable courier/logositic to send it through? I'm left stranded now...Pls help me. Thanks
Re: Poor Customer Service By UPS Nigeria by proffemi: 6:31am On Apr 05, 2017
OkoYiboz:
...OP, go to Twitter and blast them. Copy the CPC as well as the handle of UPS in the US. State it clearly that the Nigerian office is ruining the years of goodwill built by the parent company. You'll see that they would contact you sharply.

Thanks. I'll certainly do this. One Twitter fracas brewing grin

Thanks lalasticlala, mynd44 for placing this on the front page. I've seen the benefits already.

1 Like

Re: Poor Customer Service By UPS Nigeria by omololu2020(m): 7:10am On Apr 05, 2017
HarkymTheOracle:

Nipost wey dem take send me something since last month from US (through USPS).. The thing never reach naija But i come dey fear...cos i no trust this Nipost people

Make dem sha no go steal my phone when e reach here.If not,na Sapana i go take curse them & na chicken pox go kill all of them. angry
hahaa...you 4 just use UPS or DHL,those guys at NIPOST can do crazy things o.nah things Wey no involve money I dey use dem 4
Re: Poor Customer Service By UPS Nigeria by proffemi: 7:23am On Apr 05, 2017
proffemi:


Thanks. I'll certainly do this. One Twitter fracas brewing grin

Thanks lalasticlala, mynd44 for placing this on the front page. I've seen the benefits already.

Took UPS (US) 5 minutes to respond to my tweets...so some progress already...

Those of you who tweet should please "help me put mouth" #upsnigeriawhy
Re: Poor Customer Service By UPS Nigeria by HarkymTheOracle(m): 8:01am On Apr 05, 2017
LoveDecay:


I received an S3 back then with Nipost but nah Abuja ... can't speak for Lagos. Them fit no dey fear for that side
Make dem beta fear o...cos person go run mad if dem steal my phone.. grin
Re: Poor Customer Service By UPS Nigeria by HarkymTheOracle(m): 8:04am On Apr 05, 2017
omololu2020:
hahaa...you 4 just use UPS or DHL,those guys at NIPOST can do crazy things o.nah things Wey no involve money I dey use dem 4
Chai.. My heart dey do gbim gbim now..

Re: Poor Customer Service By UPS Nigeria by omololu2020(m): 8:35am On Apr 05, 2017
HarkymTheOracle:

Chai.. My heart dey do gbim gbim now..
nah big risk you take bro
Re: Poor Customer Service By UPS Nigeria by blackfase(m): 9:41am On Apr 05, 2017
Nothing about Nigeria has ever been good, never will, under the present fake structure. Nigeria is nothing but a zoo!


younghartz:
Nothing is good again in nigeria embarassed
Re: Poor Customer Service By UPS Nigeria by zsch: 10:01am On Apr 05, 2017
presidentpikin:
UPS Nigeria is one of the best courier service we have in the country nevertheless your complaints OP but whole issue lies with the Government agency that are trying to milk the citizens dry through the private sector... So its not UPS fault

Do you read before you write? He has a complaint regarding the quality of service they rendered and you are extoling the brand and blaming the Government. So, it's the Government that will log into UPS Nigeria mail, acknowledge and send appropriate feedback to the OP? It's also the Government that will pick up UPS Nigeria customer service phone and call the OP to tell him they are working to resolve the issue and he should give them xx amount of days to hear back from them?

You are just a typical Nigerian. Unbelievable in how you make excuses for mediocrity.
Re: Poor Customer Service By UPS Nigeria by Echelle(m): 10:30am On Apr 05, 2017
They are close to stewpid workforce group, so why won't they misbehave...?

1 Like

Re: Poor Customer Service By UPS Nigeria by HarkymTheOracle(m): 11:10am On Apr 05, 2017
omololu2020:
nah big risk you take bro

Re: Poor Customer Service By UPS Nigeria by noblesteve(m): 12:05pm On Apr 05, 2017
I am a Fedex staff and our courier services is probably the best in Nigeria for now
Re: Poor Customer Service By UPS Nigeria by KanwuliaExtra: 1:03pm On Apr 05, 2017
It is NOT UPS!
Blame your "NIGERIAN FACTOR"! kiss
UPS will tell you that once a package arrives in Nigeria, UPS had no control over NIGERIAN THIEVES!

Some people have hijacked the packages and will frustrate you till "THEY CHOP THAT BRIBE"!
What a disgusting CUNT-ry! embarassed
Re: Poor Customer Service By UPS Nigeria by omololu2020(m): 9:10pm On Apr 05, 2017
grin[quote author=HarkymTheOracle post=55282302][/quote] grin
Re: Poor Customer Service By UPS Nigeria by Chartey(m): 9:19pm On Apr 05, 2017
FUSS:
you're dhl staff that's why you're saying that
DHL employs doctors now

1 Like

Re: Poor Customer Service By UPS Nigeria by Nobody: 12:40pm On Apr 07, 2017
Hello broda, a friend of mine wants to send me a phone from the u.s. When he asked for an address, I told him to tell them to send it to one of their offices in lagos nigeria so i'll go pick it up. I also told him to insert a $50 bill at the back of the phone battery(is this practice safe?)

When he walks to FedEx shop in the u.s and tells them he wants his item shipped to a FedEx shop in lagos,nigeria,how will I know the specific fedEx office my item is being stored?

Also,is it safe to insert the $50 bill in the phone,just beneath the battery,as I feel it won't be found there?

Thanks in advance.
noblesteve:
I am a Fedex staff and our courier services is probably the best in Nigeria for now
Re: Poor Customer Service By UPS Nigeria by noblesteve(m): 5:07pm On Apr 08, 2017
illuminated93:
Hello broda, a friend of mine wants to send me a phone from the u.s. When he asked for an address, I told him to tell them to send it to one of their offices in lagos nigeria so i'll go pick it up. I also told him to insert a $50 bill at the back of the phone battery(is this practice safe?)

When he walks to FedEx shop in the u.s and tells them he wants his item shipped to a FedEx shop in lagos,nigeria,how will I know the specific fedEx office my item is being stored?

Also,is it safe to insert the $50 bill in the phone,just beneath the battery,as I feel it won't be found there?

Thanks in advance.

He should go ahead and send the package as nobody will tamper with it. It is contrary to the company's terms that staff should not tamper with clients parcels. Simply tell him to ship it through Fedex U.S.A to care of the nearest Fedex office to you whether Lagos or Abuja you are to specify.

Thanks for your patronage.
Re: Poor Customer Service By UPS Nigeria by Godsonice(m): 7:57pm On Jul 24, 2017
Hello guys I sent a package to south Korea for my admission through UPS since 14th of this month. uptill now it hasn't been delivered to the school instead they keep changing the delivering date it was 21/7/2017 later 24th then 25th and back to 24th again. now changed to 25/7/2014. The present location of the package is Busan, South Korea and has been inside a delivering vehicle for the past 24 hours. And the time the document is needed has past and cost me to lose the scholarship offer that was given to me. please guys advice me on how to go about this issue. I'm bittered
Re: Poor Customer Service By UPS Nigeria by esthernnamdi55: 4:58pm On Nov 18, 2017
I ordered a parcel from China with aramex.Is it safe cos I read some disturbing reviews. I'm worried.

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