I want to use this medium to complain about the inordinate depletion of my data by mtn. just today they told me i exhausted the 750 MB sub in less than 3hrs on just Facebook and Nairaland, while my total consumption from my phones data reading was less than 300mb. it is really frustrating as i have been spending too much on data which was previously not so.

In the past three weeks alone, i have spent more than #4000 on data only, and the worst part of it is that i am a very basic user of the internet. i basically only use my data for face-booking, Nairaland and checking of my mails, but the my data balance will be humongous depleted from this basic operations, which is out-rightly outrageous and baffling.

i call on the NCC, SON and every other well meaning organization in Nigeria to look into the affairs of MTN because it seems to me that this is a criminally well orchestrated plot to fleece hard working Nigerians of their hard earned money. i believe they should be penalized according to the law for this action.


N/b: i contacted their customer care and they tried to convince me that i was used up my data and even rudely posited that i ignorantly left my background apps running which drained all the data. i felt like strangling the dude

lalastical, seun, mynd pls take this to the front page

It happened to me too.

In d voice of arrow: mtn u HV failed dis nation , (oya kill dem oooo)

i just wish this topic can be taken to the front page so that it can get to the appropriate authorities.

dem wan use us pay debt them dey owe government.

The whole management and staffs of MTN are fraudster, they should be made to face the full weight of the law

Change your network

Jabioro:
Change your network

i have done that, but i want to create awareness against their antics

I'm not experiencing the same thing tho. My 3.5g plan lasts for exactly 1 month and I use it for everything, including blogging..

Slonge2:
I want to use this medium to complain about the inordinate depletion of my data by mtn. just today they told me i exhausted the 750 MB sub in less than 3hrs on just Facebook and Nairaland, while my total consumption from my phones data reading was less than 300mb. it is really frustrating as i have been spending too much on data which was previously not so.

In the past three weeks alone, i have spent more than #4000 on data only, and the worst part of it is that i am a very basic user of the internet. i basically only use my data for face-booking, Nairaland and checking of my mails, but the my data balance will be humongous depleted from this basic operations, which is out-rightly outrageous and baffling.

i call on the NCC, SON and every other well meaning organization in Nigeria to look into the affairs of MTN because it seems to me that this is a criminally well orchestrated plot to fleece hard working Nigerians of their hard earned money. i believe they should be penalized according to the law for this action.


N/b: i contacted their customer care and they tried to convince me that i was used up my data and even rudely posited that i ignorantly left my background apps running which drained all the data. i felt like strangling the dude

lalastical, seun, mynd pls take this to the front page

Hi Slonge2, I am truly sorry about this experience, I wish to let you know that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are resolved. I will appreciate if you can send me your mobile number via private message to enable me assist. Looking forward to hearing from you. Regards