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Nairaland Forum / Science/Technology / Phones / MTN And Their Scam!! (891 Views)
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MTN And Their Scam!! by ybalogs(m): 11:39am On May 09, 2017 |
This is really getting out of hand and more than annoying. Last week, I was said to have subscribed to one MTN game and #60 was deducted. Same happened the following day but #10 was deducted after I've unsubscribed. I re-unsubsribed again. I loaded a few minutes ago now and the next thing I saw now is " Dear Customer, you have successfully subscribed to Mobile Magazine Weekly and 50.00 deducted from your account. Your service will be renewed on 2017-05-16. To cancel, text STOP MAG to 30801. Enjoy!" What's my business with Mobile magazine? I never subscribed to it and yet my money is being deducted without my permission. It is really getting on my nerves now and can't even concentrate cos of the anger building up in me. Been trying to call their customer care but couldn't get through. This has to stop and in fact I'd want the refund of all my credit removed unjustly. What's the way forward Nairalanders? Have a lovely Tuesday. |
Re: MTN And Their Scam!! by evanscheck(m): 11:59am On May 09, 2017 |
Eya .. I feel ur pain . when something like that happened to me ,I was so angry that I had to hug transformer , and I felt okay and sound. So I wud advice u hug transformer maybe ,just maybe u cud feel really Good |
Re: MTN And Their Scam!! by ybalogs(m): 12:05pm On May 09, 2017 |
evanscheck:Must you comment if you have nothing meaningful to say? 4 Likes |
Re: MTN And Their Scam!! by evanscheck(m): 12:06pm On May 09, 2017 |
ybalogs: This is my meaningful .. |
Re: MTN And Their Scam!! by JideSM: 1:07pm On May 09, 2017 |
ybalogs: Hi ybalogs, I'm truly sorry about this experience, I wish to let you know that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are resolved. I also will appreciate if you can send me your mobile number via private message to enable me assist. Looking forward to hearing from you. Regards |
Re: MTN And Their Scam!! by ybalogs(m): 2:33pm On May 09, 2017 |
JideSM:Thanks bro |
Re: MTN And Their Scam!! by ybalogs(m): 12:59pm On May 10, 2017 |
JideSM:Can't thank you enough for your help. I believe you must have checked cos I just saw I've been unsubscribed from those packages and I got a VTU of 150 which I assume is from you. Thanks again. |
Re: MTN And Their Scam!! by nani667: 1:21pm On May 10, 2017 |
The same thing happened to me quite awhile ago... Just Talk to their Customer Care and you will be refunded sharply
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