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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Front Desk Representative Job (535 Views)
Graduate Customer Service Representative Job At Patricia.com.ng, 3rd October, 20 / Front Desk Representative / Front Desk Representative (Female) (2) (3) (4)
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Front Desk Representative Job by cyberri54: 7:58am On Jul 20, 2017 |
Description: A fast growing company with branches in Lagos is looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities: Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Take up other duties as assigned (travel arrangements, schedules etc.) Requirements: Proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation Qualification: OND. HND. BA. BSC. MA.MSC. And any other additional qualifications will be a plus. Mode of Application: Interested applicants should send their details (personal details) to this phone number 08084716185 or forward a copy of their CV to personnelhr54@gmail.com. 1 Like |
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