dragnet:

tugrow can you please address this.

dragnet:

Alright, she has confirmed it too, nevertheless even when issues happen, communication with clients is very important.

scolex95:

It's a shame and I regret patronising you guys I have sent series of messages no response. My order is also close to a month now. Orders I placed from other shipping firm has arrived since. The annoying thing is your customer care attitude its horrible. Tried tracking my order sef its saying un available. Been to your office your agent said I wi get a message. One week now no message nothing.

lovelybird:



Please which shipping company did you use that made a fast delivery? I can't use Tugrow anymore. Since I made payments no response anymore from him. I only did this to test his company's competency but so far, he's flunked.

chikeorji123:
Customers how far..:any issues before we place order?.

tugrow:
which of the payment do you make ma

tugrow:
which of the payment do you make ma

tugrow:
which of the payment do you make ma

tugrow:
Hello Everyone,

My name is Margret Taiwo, I am the new Human Resource Executive representing Tugrow1688 Firm.
Firstly I want to use this medium to apologize for all the inconveniences our services might have caused over the time as we are upgrading the entire firms department so as to provide bespoke services going forward.
I want to let you know that in other to serve you better, for the past 3 months we have been working seriously on rebranding and upgrading our services.

We know the 2 things we left behind which most of our client complained about were customer care response and untimely delivery.
In other to tackle this challenge , we have train more personnel to our customer care team for a progressive improvements and positive remark , you can also track your goods on our website in other to give you updates on your goods.
In regards of goods delay and scheduled delivery timing, we can affirmatively assure you of timely delivery of goods and satisfactory customers feedback on our services.

To serve you better, we have opened another branch at Ikeja, Lagos, which will be launch very soon. This branch would serve as a flexible platform for us and customers to communicate, locate, faster and easier way to pick up their goods.
In addition, we will add some additional services like shipping from Turkey, Lagos delivery service, warehousing, and also provide the service of personal coaching to buying goods from China and Turkey for newbie’s.
We promise you the best and satisfactory services onward……
You can follow us on our social media platforms to get updates and offer.

Current shipping cost and exchange rate
N53/¥
N363/$
$4.7/KG for shipping
N400/KG for clearing
10 – 12 days to arrive

Kindly call this line below if you have a message or you need an information about us of which you were unable to reach our customer care line.
0809-1966-633
Thank you and hope to hear from you soon.
Margret
Tugrow1688


https://www.youtube.com/watch?v=wYLqvHbDV6A


https://www.youtube.com/watch?v=3VsVg_r8vNI


https://www.youtube.com/watch?v=DJ8_93TJrvo

gmacnoms:
yimu

Skynet00:
You ar massively taking orders, buh u hardly respond to calls neither ur chats. Make amends bro.

dannycloud:
I've just received my order, and I can say tugrow are bck for real business after the update on there new office, tugrow pls keep the spirit up this way...

JustSomeDude:
Can I trust you on your word cause I'm about to place an order with Tugrow

dannycloud:


bro u are good to go, u are in safe hands

gbemiga1:
https://detail.1688.com/offer/577567391056.html?spm=a261y.7663282.1998411376.2.165b19f8xABQZN&scm=1007.19151.114112.0
i need 2pairs of this. what is the cost. thanks.

Skynet00:
Okay then. I wil try dem again. But he's not answering my calls. Na so we go dey dey?

PraiseJohnny:
I'll like to use your service to import from china for an atleast 10kg worth of goods
What's the price estimate and can you be trusted?

lovelybird:



Please which shipping company did you use that made a fast delivery? I can't use Tugrow anymore. Since I made payments no response anymore from him. I only did this to test his company's competency but so far, he's flunked.

tugrow:
Tugrow says you are welcome to Our service page

First of all, special thanks to God for making this a reality and I appreciate those those have that have been patronizing this service, even went it was not put on a open thread like this.

What we offer
1) shipment


Express shipping
9$ / kg
500/ clearing
2-3 days

Normal shipping
5.3$/kg(100kg up)
5.5$/kg (below 100kg)
350 clearing
6 -12 days

Please NOTE: we don't ship battery,liquid,powder and intimacy gadgets goods in our normal shipping, but we can ship this in express shipping.

NOTE; if we are the one buying for you, our shipping duration valid from when your item get to our china office, not from the day you pay...

mykedun:
GOOD EVENING LOVELY BIRDS I UNDERSTAND YOUR PAIN. I WAS ONCE IN YOUR SHOES. HOW I CAN BOLDLY TELL YOU THAT @TUGROW HAS CHANGED IN TERMS OF THEIR LOGISTICS AND FRIEGHT. THEY ARE NOW FAST IN DELIVERY. I WITNESS THIS AS I ORDERED FOR SOME PRODUCTS WHICH I THOUGHT IT WILL TAKE UP TO 1 MONTH, HOWEVER WITHIN 2 WEEKS I WAS WHATSAPP THAT MY ORDERED GOODS HAVE ARRIVED NIGERIA AND IN THEIR IKEJA OFFICE. I WENT THERE HAPPILY. I CAN BET YOU TUGROW LOGISTIC PROGRAM HAS CHANGED POSITIVELY THESE DAYS.