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How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas - Career (2) - Nairaland

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Re: How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas by wolesmile(m): 8:20am On Aug 09, 2017
crunchyg:

And you think companies doesn't have right to change policy if the old policy is not favouring them, Oga the recession in the land has caused a lot of restructuring in companies in order for them to survive
Most companies do this because prey on their staff's ignorance. The staff on their part, accepts the bullshit, either through ignorance, or fear. Do you even know the implication of putting work condition in writing and signed by the Head HR? If any part of their remuneration is to be changed, it ought to be communicated in writing, and signed by all.
Re: How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas by crunchyg: 8:23am On Aug 09, 2017
wolesmile:

Most companies do this because prey on their staff's ignorance. The staff on their part, accepts the bullshit, either through ignorance, or fear. Do you even know the implication of putting work condition in writing and signed by the Head HR? If any part of their remuneration is to be changed, it ought to be communicated in writing, and signed by all.
How did you know it wasn't communicated in writing and signed by all. The op was only complaining of the new reality in the company not that they were not informed that this is now the new policy
Re: How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas by lonelydora: 8:23am On Aug 09, 2017
infoblaster:
Hello everyone,

Am here to seek experts advise on an issue that is really giving everyone of us involved concerned.

I work in a service industry that provides a very important product to a vast numbers of customers within the industry.

Due to problems usually faced in getting revenue sales, the company adopted a performance based remuneration system recently that ensures that salaries are paid to employees based on what their stations makes as revenue vis-à-vis percentage of revenue generated against target given.

With this system in place, monthly salaries dropped drastically and pay day that usually ought to be a happy day for everyone now turned into a day of sadness because of unrealistic targets sets for everyone/stations upon which ones salaries are based on.

Recently, some months payslips were given to all staff, it was revealed that we no longer have a basic salary, assuming your monthly performance is 60%, every component of your salary will be paid on 60%. Should it be 40%, that means every component of your salary will be calculated based on 40%!

My question now is, in an environment where performance-based remuneration is in place, are basic salary and pension deductions also subject to performance? Pension deductions that should be our future is also subjected to monthly performance.

HR gurus in the house and folks familiar with performance-based remuneration, please share your thoughts on this.

CC. Mods, please do me a great help by kindly pushing this to front page.

Thanks

Breach of contract. Do you guys have union? You can use union to fight it while looking for another job. In any organisation where profit drops, the good thing to do is downsize. It is better to relieve some people on a boat than keep everyone on board and sink the boat.
Re: How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas by wolesmile(m): 8:36am On Aug 09, 2017
crunchyg:

How did you know it wasn't communicated in writing and signed by all. The op was only complaining of the new reality in the company not that they were not informed that this is now the new policy
Bro, I am not arguing on whether they were informed in writing, or whether it was communicated to then verbally. The OP gave a scenario of what is going on in his place of work i.e WHAT IS. I only advised on what the ideal situation is i.e WHAT OUGHT TO BE
Re: How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas by IamaNigerianGuy(m): 9:20am On Aug 09, 2017
HRtechnique:
Interesting...
From learning, when we talk about best practices, it is believed that it is a practice that an organization feels is best for them without going against any labor law.
As long as an organization is not going against the law, it is either the employee agrees to the new policy or resign from it....

HRtechnique: you have failed to give an acceptable and true definition of 'best practice'. Conjuring standards from thin air to suit the whims and caprices of management and business owners is the reason why Nigerian businesses sector is backward. Taking advantage of lax laws is in no way best practice.

Best practice refers to standard acceptable procedure in an industry that is legal, ethical and fair, and which contribute to effectively and efficiently meeting a company's objectives by aiding it's operations.

Back to the OPs question: there is nothing wing with performance based enumeration. In fact, there is everything right with it: this is the model most large companies and multinationals employ with their staff.
Two points to note: first, you must be paid a base salary. This must be commensurate with your position, experience and job load. Second, the renumeration for meeting targets must be consistently applied. If you exceed expectations by 300%, you should be paid a 300% bonus. There are variations on this but this can serve as a template. Any substantial deviation from this implies you are working for an exploitative management.
Re: How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas by HRtechnique: 9:28am On Aug 09, 2017
IamaNigerianGuy:


HRtechnique: you have failed to give an acceptable and true definition of 'best practice'. Conjuring standards from thin air to suit the whims and caprices of management and business owners is the reason why Nigerian businesses sector is backward. Taking advantage of lax laws is in no way best practice.

Best practice refers to standard acceptable procedure in an industry that is legal, ethical and fair, and which contribute to effectively and efficiently meeting a company's objectives by aiding it's operations.

No ending to learning.
Re: How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas by Nobody: 9:52am On Aug 09, 2017
olumzzz:
ismokeweed
angry angry
Re: How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas by Nobody: 10:55am On Aug 09, 2017
You work extra hard to gain more.

Most people often confuse this with working hard......I said extra. You step outside your job description and take up projects that would have been done by someone else, say that someone is not there. Mind you, do not overtake people and their jobs so as to be recognised as "working extra".

Example : In a wine producing sector your title is say.....Quality Assurance. Obviously you are suppose to not only check the quality of the wine but to fulfill the packaging specifications. A phone call comes in saying the consignment was not accepted because there was no last inspection certificate. As a Quality Assurer, you are also qualified to give out the certificate even though it's outside your job description. Working extra is, you go and do the last inspection (the inspector is not available for some odd reason) and give out the certificate......they ship.......freinds and families get drunk.......you have earned an "extra"point and so qualify for HPI.
Re: How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas by Preator: 12:35pm On Aug 09, 2017
slavery
Re: How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas by scarr: 1:11pm On Aug 09, 2017
infoblaster:
Hello everyone,

Am here to seek experts advise on an issue that is really giving everyone of us involved concerned.

I work in a service industry that provides a very important product to a vast numbers of customers within the industry.

Due to problems usually faced in getting revenue sales, the company adopted a performance based remuneration system recently that ensures that salaries are paid to employees based on what their stations makes as revenue vis-à-vis percentage of revenue generated against target given.

With this system in place, monthly salaries dropped drastically and pay day that usually ought to be a happy day for everyone now turned into a day of sadness because of unrealistic targets sets for everyone/stations upon which ones salaries are based on.

Recently, some months payslips were given to all staff, it was revealed that we no longer have a basic salary, assuming your monthly performance is 60%, every component of your salary will be paid on 60%. Should it be 40%, that means every component of your salary will be calculated based on 40%!

My question now is, in an environment where performance-based remuneration is in place, are basic salary and pension deductions also subject to performance? Pension deductions that should be our future is also subjected to monthly performance.

HR gurus in the house and folks familiar with performance-based remuneration, please share your thoughts on this.

CC. Mods, please do me a great help by kindly pushing this to front page.

Thanks
Zuma?
Re: How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas by olumzzz(m): 2:20pm On Aug 09, 2017
ismokeweed:
angry angry
Y u dy frown ur faces?
Re: How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas by infoblaster: 7:57pm On Aug 10, 2017
Hello peeps,

Sorry that I was offline for some while which made me unable to directly respond to a lot of issues raised by you guys in your comments.

To start with, the company in question is an electricity distribution company, one of the disCos in the country and reason why I mentioned unrealistic target in my earlier post is that the electricity business involves a lot of complexities.

There is what is called the ATC&C loss which details the losses you suffers such as commercial and technical losses. Due to the type of dilapidated technical network we operate here, we suffer a lot of losses in the network even before distributing power to customer's homes.

So when customers are billed without factoring these complexities all in the name of reducing your ATC&C losses within a time frame, you have customers with maybe a room being billed 15k or even 30k in some instances when actually the customer couldn't have consumed maybe more 4k or 6k for that month.

Your target for the month will be based on such billing examples above and tell me, how do you get a customer to pay a bill of say 20k or 30k for a single room or shop? This is where the issue of unrealistic target lies!

At the end of the month, what you get as salary is now based on the percentage of what your customers pays from your target. For you to make a good performance, you must work extra mile by ensuring that your customers especially the unmetered estimated customers pays what they are given for the month as bill or something close to it so that you can get a good salary at the end of the month.

How is the salary prepared and paid? Let's say your full salary with all allowances and entitlements for the month should be 100k and you made only 40% of your performance target, it is that 40% that will be used to calculate your salary to give you 40k at the end of the month and same also applies to your pension deductions which both fluctuates monthly. Note in this scenario, there is nothing like basic salary because every component of your salary is touched.

While government is hammering the disCos to reduce their ATC&C losses without massive investments by them to strengthen and upgrade their networks and embark on massive metering of customers to drastically reduce the commercial and collection losses in the sector within an unrealistic timeframe, customers would forever be at the mercy of estimated billings which does no one any good.
Re: How Does Performance-based Remuneration Works in Your Company? Pls Share Ideas by infoblaster: 8:00pm On Aug 10, 2017
IamaNigerianGuy:


Performance-based remuneration is good but it must be done in a way that the staff won't be at the receiving end just as I have in my place

HRtechnique: you have failed to give an acceptable and true definition of 'best practice'. Conjuring standards from thin air to suit the whims and caprices of management and business owners is the reason why Nigerian businesses sector is backward. Taking advantage of lax laws is in no way best practice.

Best practice refers to standard acceptable procedure in an industry that is legal, ethical and fair, and which contribute to effectively and efficiently meeting a company's objectives by aiding it's operations.

Back to the OPs question: there is nothing wing with performance based enumeration. In fact, there is everything right with it: this is the model most large companies and multinationals employ with their staff.
Two points to note: first, you must be paid a base salary. This must be commensurate with your position, experience and job load. Second, the renumeration for meeting targets must be consistently applied. If you exceed expectations by 300%, you should be paid a 300% bonus. There are variations on this but this can serve as a template. Any substantial deviation from this implies you are working for an exploitative management.

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