My C300 4matic 2013 Benz steering is hard to steer, I just park the car and within 20mins when I was going out I start the the car but the steering is just too stiff and hard to turn. I scanned the car and got this message : U016887 Communication with the Electronic Ignition Lock has a malfunction. Plz experts in the house I need urgent response because the mechanic told me it's steering pump problem.

Your mechanic is a Learner. Steering lock has failed. You need to have it changed and after that relearned back with its control unit. You are lucky in some cases car wouldn't even start. Was that the only fault error you had when scanned?

mayor2013:
Your mechanic is a Learner. Steering lock has failed. You need to have it changed and after that relearned back with its control unit. You are lucky in some cases car wouldn't even start. Was that the only fault error you had when scanned?

Yes that was the only fault error concerning the steering, others were the ac and the front light which has been fixed but hasn't been cleared from the record. Do you mean I have to change the steering lock? Do you have any idea of how much it would cost? Plz advice on what to do so I won't have to pay free money. Thanks for the reply!

rdchk:


Yes that was the only fault error concerning the steering, others were the ac and the front light which has been fixed but hasn't been cleared from the record. Do you mean I have to change the steering lock? Do you have any idea of how much it would cost? Plz advice on what to do so I won't have to pay free money. Thanks for the reply!

The fix won't come cheap. I do not have any idea of the price. Best is to have it fixed by a professional. Steering lock would need to be resyncronize after fixing a new one. Where is the location of this ride

mayor2013:


The fix won't come cheap. I do not have any idea of the price. Best is to have it fixed by a professional. Steering lock would need to be resyncronize after fixing a new one. Where is the location of this ride

Lekki

rdchk:



Lekki

Let's start with the basis. Check fuses first to start with and ensure you do not have a broken fuse. That's what the steering lock module looks like

Note: yours might differ on a 2013 Benz c300

mayor2013:


Let's start with the basis. Check fuses first to start with and ensure you do not have a broken fuse. That's what the steering lock module looks like

Note: yours might differ on a 2013 Benz c300

Thanks for your help, you are right because my c300 seems to be more full option that most 2013 model have seen around, it's actually from Canada. My main concern is that the problem is not showing on the dashboard which is very strange to me. I'm thinking fuse too but what do I know when am not a Benz Mechanic but with your help I think I can check through the steps before giving it out for repair. I actually don't mind the repair as long as what the mechanic is doing is right. Once more thanks, I really appreciate your help.

rdchk:


Thanks for your help, you are right because my c300 seems to be more full option that most 2013 model have seen around, it's actually from Canada. My main concern is that the problem is not showing on the dashboard which is very strange to me. I'm thinking fuse too but what do I know when am not a Benz Mechanic but with your help I think I can check through the steps before giving it out for repair. I actually don't mind the repair as long as what the mechanic is doing is right. Once more thanks, I really appreciate your help.

If you need it fixed call multi autolab on 08165520837 or 08156087872

rdchk:


Yes that was the only fault error concerning the steering, others were the ac and the front light which has been fixed but hasn't been cleared from the record. Do you mean I have to change the steering lock? Do you have any idea of how much it would cost? Plz advice on what to do so I won't have to pay free money. Thanks for the reply!

I had a similar issue recently. Mine was 2010/11 though. The steering lock had to be changed. Cost abt N150k. Location Abuja.

iyatrustee:


I had a similar issue recently. Mine was 2010/11 though. The steering lock had to be changed. Cost abt N150k. Location Abuja.

Thanks, I hope I can find good mechanic to help me fix mine too, if you have any in Lagos plz drop your contact I will contact you for further talk. I hope it can be fixed same day? I need the ride this week.

mayor2013:


If you need it fixed call multi autolab on 08165520837 or 08156087872

Alrite, I hope they are located in Lagos?

omo see gobe! Benz and its expensive wahala. Kai!!!

rdchk:


Alrite, I hope they are located in Lagos?

Yes located in lagos

Hi. Were you able to fix the issue, and at what cost? Also, was it the ignition system that actually caused the stiffness?