eRecruiter Nigeria Limited – Our client is a luxury 5-star hotel located in Kano, with over 18 years’ experience in the hospitality industry in Nigeria. They currently have an opening for the position below:

Job Title: Customer Relations Officer (Hotel)

Location: Kano

Job Profile:
Customer relations officers are seen employed in most of the prestigious hotels.
Customer relations officer plays a crucial role in creating a good will among the visitors by providing excellent services to its customers.
Thus, he/she is responsible for making the stay of the customers pleasant and comfortable and taking care that all the issues have been solved promptly, so as to ensure better customer satisfaction.

Key Responsibilities:
Providing high end level support and information to the guests and is responsible for handling the financial transactions and assisting the customers in their reservations
Monitoring the expected bookings, to make sure that the guests are being welcomed and greeted in an appropriate manner and that their registration and check in procedures have been carried out in a warm and friendly manner
Will not only solve customer requests but will proactively offer ideas and insights to improve the customer’s issues and challenges
Will give best customer service ...............

SEE HOW TO APPLY AND READ MORE
HERE ;:;
http://www.eduandgist.com/2017/10/14/apply-now-customer-relations-officer-kanos-5-star-hotel/

Lalasticlala mynd44 and Seun