The Nigerian Communications Commission, NCC, is set to issue a directive to telecommunications operators to give 14 days’ window to subscribers to enable them roll over their unused data.
The Executive Vice Chairman of NCC, Umar
Danbatta, said this in a statement on Wednesday in Lagos.
Mr. Danbatta spoke at the NCC Special Day at the just concluded 2017 Lagos International Trade Fair.
The executive vice chairman said that subscribers would be given the 14 days grace, even if they do not renew on the date of expiration of their data.
He said that this would stop the present practice where subscribers would lose the entire unused data if they failed to renew on the date of the expiration of the present subscription.
According to him, NCC recognises that
telecommunications services are very important to the nation’s development.
“NCC also recognises more importantly, that the consumers of telecommunications services deserve to get value for their money.
“NCC also recognises that consumer should be treated as a very important stakeholder in the scheme of things as far as service delivery is concerned.
“Let me recall that in the 8-Points Agenda of my administration, the issue of empowerment and protection of the consumer occupied the sixth position.
“The vision in this agenda is to protect
consumers from unfair practices through
availability of information and education to make informed choices in the use of ICT services.
“The strategy which we have adopted in achieving these agenda is to strengthen initiatives to educate and inform consumers in the use of communications,’’ he said.
Mr. Danbatta said that the commission had
adopted the strategy to act swiftly and
consistently whenever necessary in the use of
enforcement to protect consumers’ rights and
privileges.
He said that the regulatory body had put the
service providers on special notice about NCC’s
present monitoring of users experience and
would call them to account in due course.
According to him, where the service providers
continue to fail to improve services at the
detriment of the consumers, the commission will apply appropriate regulatory actions and
sanctions against such service providers.
“We have continued to use the mass media to
create awareness about these consumer centric solutions and enlighten consumers that telecommunications masts and towers do not cause health hazards as a lot of people think.
“The commission still maintains that the World Health Organisation (WHO) has affirmed that no result of any such Hazard has been established against base stations.
“Therefore, any individual or community
adducing such reasons to deny Right of Way
(RoW) to the telecommunications companies, and prevent them from expanding services are
invariably contributing to the poor quality of
service in the network,” he said.








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All dz news wey dey get to dey always get k-leg last last

That is very commendable from NCC, but you have to make sure that. all the networks obey the instructions especially MTN MTN MTN