Follow up on new leads and referrals resulting from field activity.
Identify sales prospects and contact these and other accounts as assigned.
Prepare presentations, proposals and sales contracts.
Develop and maintain sales materials and current product knowledge.
Establish and maintain current client and potential client relationships.
Prepare paperwork to activate and maintain contract services.
Manage account services through quality checks and other follow-up.
Identify and resolve client concerns.
Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
Coordinate company staff to accomplish the work required to close
Receive and manage all calls from customers or enquirers on product and services
Follow up customers by phone, email
Analyze and log all customer issues.
Coordinate installations with installers and customers
Follow up calls to prospective and existing clients
Update and manage Customer database
Prepare weekly reports
Other responsibilities as may be assigned to you by your
immediate superior and the MD/CEO


Requisites:
Experience of at least one year in customer service unit
Average and Above IT Skills.
Excellent written and communication skills
Proactive and able to work under little or no supervision
Excellent people skills
Responsible, organized and efficient.

Candidates must be self-motivated, dynamic, technically oriented, possess excellent communication and presentation skills and be willing to work flexibly. The position offers a challenge of working with international IT brands and offers a competitive salary, performance bonus, continuous training and an exciting long term career. As the position is based at LAGOS , only candidates residing in Lagos should apply. Candidates who meet the above requirements and wish to develop a long-term career need only apply. Interested candidates should apply with their CV, a passport photograph and current salary with the code RM 310 in the subject line of your e-mail to relman@gmail.com .

Deadline for cv submission is 2nd April 2010