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Airtel Is Now Defrauding Customers. Beware! - Phones - Nairaland

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Airtel Is Now Defrauding Customers. Beware! by mediafada(m): 10:52pm On Nov 17, 2017
I recharged NGN 1000 last night and Airtel deducted NGN300 from my account, i called the agents and they promised to refund it, shortly after that another NGN300 was also deducted making NGN 600. I called five times and nothing was done. they rejected the calls two times ad now they have barred my line from calling the call centre, all airtel users around me can call them but i cant.

But if they do not refund d company will definitely run at loss and will be sold within one year.

3 Likes

Re: Airtel Is Now Defrauding Customers. Beware! by MistadeRegal(m): 11:11pm On Nov 17, 2017
Make una pity this company na!
From Econet to Vmobile.
From Vmobile to Celtel.
From Celtel to Zain.
From Zain to Airtel and una still want make them sell am again! Haba!!!
Though e dey pain sha... N600 for that matter... E dey enough to mould small statue for somewhere... I no mention anywhere o!

5 Likes

Re: Airtel Is Now Defrauding Customers. Beware! by Nobody: 1:32am On Nov 18, 2017
I subscribed to glo ₦1000 to get 4gb data offer and I only got 1.6gb today.
Re: Airtel Is Now Defrauding Customers. Beware! by jerflakes(m): 4:26am On Nov 18, 2017
comshots:
I subscribed to glo ₦1000 to get 4gb data offer and I only got 1.6gb today.

Check your data balance again in a few minutes

3 Likes

Re: Airtel Is Now Defrauding Customers. Beware! by jerflakes(m): 4:28am On Nov 18, 2017
mediafada:
I recharged NGN 1000 last night and Airtel deducted NGN300 from my account, i called the agents and they promised to refund it, shortly after that another NGN300 was also deducted making NGN 600. I called five times and nothing was done. they rejected the calls two times ad now they have barred my line from calling the call centre, all airtel users around me can call them but i cant.

But if they do not refund d company will definitely run at loss and will be sold within one year.

You are on smart trybe

Migrate to another call plan

And then go to their office

Once you're on smart trybe, your money don go be that

Na Wetin cheap night browsing dey cause

2 Likes

Re: Airtel Is Now Defrauding Customers. Beware! by UncutSk(m): 6:23am On Nov 18, 2017
Na. normal thing for them I can't leave credit on my phone for an hour else its gone
Re: Airtel Is Now Defrauding Customers. Beware! by iliyande(m): 7:18am On Nov 18, 2017
Call ncc
Re: Airtel Is Now Defrauding Customers. Beware! by somethinggood(m): 9:55am On Nov 18, 2017
mediafada:
I recharged NGN 1000 last night and Airtel deducted NGN300 from my account, i called the agents and they promised to refund it, shortly after that another NGN300 was also deducted making NGN 600. I called five times and nothing was done. they rejected the calls two times ad now they have barred my line from calling the call centre, all airtel users around me can call them but i cant.

But if they do not refund d company will definitely run at loss and will be sold within one year.
call NCC on 622.. it's free, lay your complaints and be rest assured of refunds

1 Like

Re: Airtel Is Now Defrauding Customers. Beware! by Portgas(m): 10:26am On Nov 18, 2017
somethinggood:
call NCC on 622.. it's free, lay your complaints and be rest assured of refunds


pls what's the pin on how to borrow credit on 9mobile
Re: Airtel Is Now Defrauding Customers. Beware! by femidejulius(m): 10:47am On Nov 18, 2017
Just search for Airtel on Facebook and Twitter. Complain bitterly through both channels. They will do something. They wouldn't like the embarrassment.

NCC too can help.
Re: Airtel Is Now Defrauding Customers. Beware! by Nobody: 11:19am On Nov 18, 2017
Portgas:

pls what's the pin on how to borrow credit on 9mobile
*665#

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