Fraudulent Deduction My Airtel - Business - Nairaland
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| Fraudulent Deduction My Airtel by Mopiket(m): 6:10am On Nov 23, 2017 |
The reigning trend of stealing customer's money from their call credit by AIRTEL, one of the telecoms in Nigeria. Fraudulent deduction without you subscribing. The worst part of it is that the customer care will shun you and started asking which LGA are you calling from and just drop the call before you know it. Enough is a enough of cheating fellow Nigerians.
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| Re: Fraudulent Deduction My Airtel by SoNature(m): 9:14am On Nov 23, 2017 |
Follow these steps to get your money refunded: 1. Call their customer care line and lodge the complaint 2. They will send you a complaint ID after the call. Save it 3. Visit National Communication Commission's Facebook page 4. Lodge the complaint there and share the complaint ID 5. They will reply you and give you a toll-free number to call to clarify the matter Afterwards, they will take it up and your call units will be replaced in no time. All this happens because there's no one to enlighten us about steps to follow to get a redress on poor service delivery I hope this helps... 2 Likes |
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