The other time it happened, I reported here
https://www.nairaland.com/4065769/see-what-mtn-charged-me


Just a few minutes back, I sent 2 short sentences less than 60 characters and I bet there weren't special characters but I was billed N35.

I just dont get it.

Or is it my village people? Because I haven't seen any complaint.

Sometimes dey do bill me up to five times for a single page text. Their matter just tire me.

Imagine this, #35 from Ten thousand persons. #35 * 10,000 = #350,000

Jhuniyour:
The other time it happened, I reported here
https://www.nairaland.com/4065769/see-what-mtn-charged-me


Just a few minutes back, I sent 2 short sentences less than 60 characters and I bet there weren't special characters but I was billed N35.

I just dont get it.

Or is it my village people? Because I haven't seen any complaint.

Hi Jhuniyour, I'm truly sorry for the inconvenience you may have experienced. I wish to inform you that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are discussed and resolved. I will appreciate if you can send me mobile number via E-mail message to enable me run a check. Regards

By the time u call them thats when their system will not respond. Mad people.

JideSM:


Hi Jhuniyour, I'm truly sorry for the inconvenience you may have experienced. I wish to inform you that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are discussed and resolved. I will appreciate if you can send me mobile number via E-mail message to enable me run a check. Regards

I've sent an email. Hope we communicate.