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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Experienced Call Centre Agents Needed (647 Views)
Kuda Bank Call Centre Agents Recruitment 2022 / Call Centre Agents Recruitment At House Of Tara International / Graduate Call Centre Agents Job In A Reputable Company – Apply Here (2) (3) (4)
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Experienced Call Centre Agents Needed by skiguy123(m): 8:57am On Jan 03, 2018 |
Good day, I’m currently recruiting Call Center Consultants for my client, a leading Commercial Bank... This role entails; Answering incoming calls from customers and handling customer inquiries telephonically, Research required information using available resources Manage and resolve complaints Identify and escalate priority issues Route calls to appropriate resource Follow up customer calls where necessary Document all call information according to standard operating procedures Complete call logs and produce call reports Competences Good verbal and written communication skills, Listening skills, Problem analysis and problem solving Customer service orientation Organizational skills Attention to detail Judgment Adaptability Team work Stress tolerance and resilience. Education and Experience • HND or BSC(Minimum of 2nd class Lower) • at least one (1) year experience in a call center or customer service environment • knowledge of call center telephony and technology • proficient in relevant computer applications Note: Applicants should not be more than 28yrs and must reside on Lagos Mainland Interested persons should forward their CV’s to CVhub7@gmail.com |
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Job Opportunity With Dangote Groups / Urgent / LASU Senior Staff Club Recruits
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