Customer Service Executive Job - Jobs/Vacancies - Nairaland
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| Customer Service Executive Job by petagons: 1:27pm On Feb 20, 2018 |
Company Name: Juan Industries Company Website: http://juanindustries.com Career Page: http://juanindustries.com/About-Us/career.html JUAN INDUSTRIES IS CURRENTLY RECRUITING QUALIFIED AND EXPERIENCED GRADUATE FOR THE POSITIONS LISTED BELOW: Customer Service Executive/Officer Employment Type: Full Time Location: Lagos Juan Industries is one of the proud leading chemical industry with both locally and internationally recognition and standards. We are engaged in the production and supply of inorganic and organic chemicals for the production of food substances, pesticides, herbicides and cosmetic materials. We are currently looking for qualified graduate who consistently strive for excellence, to be part of our organization Customer Service Executive/Officer Job Description The Customer Service Executive/Officers ensure that the needs of customers are being satisfied. Their aim is to provide excellent customer service and to promote this idea throughout the organization Detailed Job Description training staff to deliver a high standard of customer service; leading or supervising a team of customer service staff; investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants; handling customer complaints or any major incidents, such as a security issue or a customer being taken ill; issuing refunds or compensation to customers; writing reports analyzing the customer service that the organization provides; developing feedback or complaints procedures for customers to use; developing customer service procedures, policies and standards for the organization meeting with other managers to discuss possible improvements to customer service; keeping accurate records of discussions or correspondence with customers; analyzing statistics or other data to determine the level of customer service the organization is providing; providing help and advice to customers using the organization’s products and services; communicating courteously with customers by telephone, email, letter and face to face; Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses. Qualification and Experience Required Qualifications: HND or Bachelor's Degree in any of the related field Experience: A minimum of 3 years post NYSC working experience. Remuneration N170,000 - 200,000 per Month 40 hours a week role - Monday to Friday 4% pension scheme Plus range of allowance, incentives and bonuses ****************************************************** Logistics and distribution Manager Employment Type: Full Time Location: Lagos Logistics and distribution Manager Job Description The Logistics managers/distribution managers is responsible for coordinating the storage, transportation and delivery of goods also to organize the safe and efficient storage and distribution of goods and to ensure that orders are satisfied correctly. Detail Job Description operating IT systems negotiating and agreeing contracts Organizing shipments coordinating drivers, vehicles, loads and journeys planning for and negotiating technical difficulties preparing paperwork for regulatory bodies developing and confirming schedules liaising with staff Qualification and Experience Required Qualifications: HND or Bachelor's Degree in any of the related field Experience: A minimum of 3 years post NYSC working experience. Remuneration N270,000 - 320,000 per Month 40 hours a week role - Monday to Friday 4% pension scheme Plus range of allowance, incentives and bonuses ************************************************************ Warehouse managers Employment Type: Full Time Location: Lagos Warehouse Manager Job Description The Warehouse manager is responsible for organizing the safe and efficient receipt, storage and dispatch of warehoused goods. Detail job Description processing orders operating mechanical and IT systems ensuring that quality objectives and delivery deadlines are met managing budgets administering stock control Ensuring compliance with health and safety legislation. liaising with customers and other departments training, supervising and appraising staff maintaining statistical and financial records planning and managing stored goods in the warehouse Qualification and Experience Required Qualifications: HND or Bachelor's Degree in any of the related field Experience: A minimum of 3 years post NYSC working experience. Remuneration N270,000 - 320,000 per Month 40 hours a week role - Monday to Friday 4% pension scheme Plus range of allowance, incentives and bonuses ********************************************************* Health and Safety Adviser Employment Type: Full Time Location: Lagos Health and Safety Adviser Job Description Health and safety advisers/officers develop, maintain and protect health and safety standards within the organizations in accordance with current health and safety legislation. Detail Job Description planning safe working practices and making necessary changes keeping up to date and ensuring compliance with current health and safety legislation ensuring that equipment is installed correctly/safely liaising with relevant authorities identifying potential hazards writing internal health and safety policies/strategies providing health and safety training courses for employees and managers investigating/recording incidents, accidents, complaints and cases of ill health compiling statistics making recommendations following accidents/incidents organizing/attending health and safety meetings safely handling hazardous substances drawing-up safe operational procedures determining ways of reducing risks writing reports, bulletins and newsletters keeping up to date with developments within the profession Making presentations to groups of employees/managers. undertaking risk assessments making regular site inspections Qualification and Experience Required Qualifications: HND or Bachelor's Degree in any of the related field Experience: A minimum of 3 years post NYSC working experience. Remuneration N200,000 - 250,000 per Month 40 hours a week role - Monday to Friday 4% pension scheme Plus range of allowance, incentives and bonuses *********************************************************** Marketing Executive Officer Employment Type: Full Time Location: Lagos Marketing Executive Job Description A Marketing Executive manages and controls the relationship between the product and the target audience. Detail Job Description evaluating marketing campaigns; monitoring competitor activity; Supporting the marketing manager and other colleagues. organizing photo shoots; maintaining and updating customer databases; organizing and attending events such as conferences, seminars, receptions and exhibitions; communicating with target audiences and managing customer relationships; sourcing advertising opportunities and placing adverts in the press – local, regional, national and specialist publications – or on the radio, depending on the organization and the campaign; sourcing and securing sponsorship; liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations; writing and proofreading copy; liaising with designers and printers; conducting market research, for example using customer questionnaires and focus groups; contributing to, and developing, marketing plans and strategies; arranging the effective distribution of marketing materials; managing budgets Qualification and Experience Required Qualifications: HND or Bachelor's Degree in any of the related field Experience: A minimum of 5 years post NYSC working experience. Remuneration N300,000 - 350,000 per Month 40 hours a week role - Monday to Friday 4% pension scheme Plus range of allowance, incentives and bonuses ********************************************************** Internal Auditor Employment Type: Full Time Location: Lagos Job Field: Audit/Finance/Accounting Job Role Performing analytical review of audit subject areas by assessing the risk of business processes and monitoring and reporting on year on year changes in processes. Develop risk based audit plans. Develop audit terms of reference, agree with auditors and obtain management approval Execute field work based on approved terms of reference and prepare memos detailing audit findings Prepare draft audit report, discuss and agree recommendations, and issue final report. Preparation of audit/management reports and discussion of audit finding with business owners Monitor, track and report progress on implementation of audit recommendations. Provide input in the process of improvements to Internal Audit and procedures Participate in Management and Leadership meetings Job Requirement: A professional accounting qualification such as ACCA, ACA or any other equivalent qualification from a recognized professional body Minimum of 6 years’ experience in the financial management / accounting / auditing role BSc in Accounting, Finance or related discipline MBA or MSc in Finance or related discipline is preferred Position is based in Lagos, Nigeria. Compensation is attractive and commensurate upon experience. Remuneration Juan Industries believe in rewarding her employees for their commitment and endeavors and have designed a flexible benefits package that will suit all of our staffs. Salary Range: N250,000 – N300,000 per month 40 hours a week role - Monday to Friday 4% pension scheme Plus range of allowance, incentives and bonuses ************************************************************** Head of Administration Employment Type: Full Time Location: Lagos Job Field: Administration/HR Juan Industries is one of the proud leading chemical industry with both locally and internationally recognition and standards. We are engaged in the production and supply of inorganic and organic chemicals for the production of food substances, pesticides, herbicides and cosmetic materials. Currently, we are looking for qualified individual to fill the position stated above in our organization. Key Duties/Responsibilities Responsible for all Administrative Issues Monitor the reception, ensure it is clean and ensure every visitor leaves with a positive experience Generate all related communication as directed by upper management and ensure confidentiality is protected Maintain all files and ensure confidentiality is protected Act as custodian of all policies and procedures Any other duties that may be assigned Devising and maintaining office systems, including data management and filing Arranging travel, visas and accommodation and, occasionally, traveling with the executive to take notes or dictation at meetings or to provide general assistance during presentations Planning, organizing and managing events Ordering office supplies Completing personal task for executives Qualification and Experience Required Qualifications: HND or Bachelor's Degree in any of the related field Experience: A minimum of 5 years post NYSC working experience as an office administrator or HR Officer. Remuneration N230,000 - 260,000 per Month 40 hours a week role - Monday to Friday 4% pension scheme Plus range of allowance, incentives and bonuses Application Closing Date 20th March, 2018 Method of Application Interested and qualified applicants should send their Resume to: jobs@juanindustries.com using the post applied for as the subject of the email 2 Likes 3 Shares |
| Re: Customer Service Executive Job by Limibanti(m): 1:42pm On Feb 20, 2018 |
I can't sign up, it is giving server error |
| Re: Customer Service Executive Job by caddylac(m): 4:13pm On Feb 20, 2018 |
Applied |
| Re: Customer Service Executive Job by princesslizzy(f): 6:27pm On Feb 20, 2018 |
Applied |
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