This group of criminals parading themselves as a commercial Bank decided to go offline (no network) since Friday, without due notice or warning. Even up till Saturday no word from the customer services (they don't even have any). I've nothing on me to execute my daily task/project. They decided to leave I and other customers stranded.
Since there's nothing left to rely on, I decided to trek from Victoria Island to surulere.
What annoyed me the most are
1. The reason(s) why they don't always send
Warning messages to customers so as to get them prepared. For a company as big as that. Even smaller microfinance bank don't behave like that.

2. What is taking them long to go fix the issue of no network. Over 48 hours and still counting. Even if they want to bring expatriate from Iceland, they would have gotten to Nigeria.

Finally, please my fellow Nigerian, if you love your self and you wish good for your self.
Don't ever consider Ecobank as an option to save money.
They decided to spoil my weekend, Reputation and most especially my birthday.
Been using the Bank for years, and I've not noticed any improvement whatsoever, rather they are going from bad to worse

WIZGUY69:
This group of criminals parading themselves as a commercial Bank decided to go offline (no network) since Friday, without due notice or warning. Even up till Saturday no word from the customer services (they don't even have any). I've nothing on me to execute my daily task/project. They decided to leave I and other customers stranded.
Since there's nothing left to rely on, I decided to trek from Victoria Island to surulere.
What annoyed me the most are
1. The reason(s) why they don't always send
Warning messages to customers so as to get them prepared. For a company as big as that. Even smaller microfinance bank don't behave like that.

2. What is taking them long to go fix the issue of no network. Over 48 hours and still counting. Even if they want to bring expatriate from Iceland, they would have gotten to Nigeria.

Finally, please my fellow Nigerian, if you love your self and you wish good for your self.
Don't ever consider Ecobank as an option to save money.
They decided to spoil my weekend, Reputation and most especially my birthday.
Been using the Bank for years, and I've not noticed any improvement whatsoever, rather they are going from bad to worse

and you manage to survive it

heendrix:

and you manage to survive it

Big for nothing Bank. A whole Pan African Bank messing up things for people

Stupid BAnk!! Ecobank is the worst-est commercial bank we have in Nigeria presently. It will take them 24-48hours to credit Your account.I've sent money to my Dad since 9am Yesterday, till now he has not not recieved the alert nor his account was credited. This is not the first time we are experiencing this same issue. Their services in Ibadan was shut down through out Yesterday.

Their matter be like snake wey swallow wetin be pass am. Since they had an encounter with Oceanic Bank their ways of treating customers have never remained the same. I just wish I have nothing to do with them but somehow I am tied to them because it's so stressful changing salary bank account.

Sankabson:
Stupid BAnk!! Ecobank is the worst-est commercial bank we have in Nigeria presently. It will take them 24-48hours to credit Your account.I've sent money to my Dad since 9am Yesterday, till now he has not not recieved the alert nor his account was credited. This is not the first time we are experiencing this same issue. Their services in Ibadan was shut down through out Yesterday.

This problem is not limited to just Ecobank; it's a typical problem with every bank. I bank with gtbank and I experienced similar problem on Saturday when I Couldn't even transfer money from my account nor recharge on my phone.

WIZGUY69:
This group of criminals parading themselves as a commercial Bank decided to go offline (no network) since Friday, without due notice or warning. Even up till Saturday no word from the customer services (they don't even have any). I've nothing on me to execute my daily task/project. They decided to leave I and other customers stranded.
Since there's nothing left to rely on, I decided to trek from Victoria Island to surulere.
What annoyed me the most are
1. The reason(s) why they don't always send
Warning messages to customers so as to get them prepared. For a company as big as that. Even smaller microfinance bank don't behave like that.

2. What is taking them long to go fix the issue of no network. Over 48 hours and still counting. Even if they want to bring expatriate from Iceland, they would have gotten to Nigeria.

Finally, please my fellow Nigerian, if you love your self and you wish good for your self.
Don't ever consider Ecobank as an option to save money.
They decided to spoil my weekend, Reputation and most especially my birthday.
Been using the Bank for years, and I've not noticed any improvement whatsoever, rather they are going from bad to worse

The question now is which bank is safe from this type of crisis? I don't know if you use any other bank apart from Ecobank. But if you do, you would agree with me that the problem is across board. However, while this network issue lasted, it was I was able to use Ecobank's atm on Saturday evening. I would advice we try other service options like internet banking and mobile apps whenever there's service problems because we have these options to help out in such situations.