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Nairaland Forum / Nairaland / General / Car Talk / See The Car Brands That Have The Most Loyal Customers (14485 Views)
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See The Car Brands That Have The Most Loyal Customers by autojosh: 5:55pm On Mar 14, 2018 |
Japan vehicle brands enjoy the most loyalty from their customers. This is according to the 2018 Edmunds Trade-In Loyalty Report. The report, which studied more than 13.9 million vehicle transactions from 2007 to 2017, shows that customers are most loyal to Japanese brands such as Subaru, Toyota and Honda. Other brands that enjoy reasonable amount of loyalty from their patrons include Ram and Chevrolet. They both had a loyalty rating of 54%. At the other end, brands that enjoys the least loyalty include Chrysler, Smart and Dodge. These set – according to the Edmund report - experienced less return customers than Fiat and Mitsubishi. The report also show that in the last decade, Subaru and Mazda experienced significant upsurge in customer retention. Mazda had the most number of return customers than any vehicle in 2017. Meanwhile, on the losing side were Chrysler and Dodge. These brands experienced very poor loyalty ratings. Their customers reduced by half over the studied period. Buick, also, did not fare well as its rating dropped from 35% in 2007 to 29% in 2017. The Luxury segment experienced some loyalty to some brands. For instance, Lexus, Land Rover and Audi experienced the most loyalty from its customers. These brands were followed closely by followed by Mercedes, Porsche and BMW. However, in the category of the least loyal luxury customers include brands like Jaguar, Infiniti and Volvo. In order for automobile brands to enjoy and maintain loyal following, Edmunds suggested that automakers need to “leverage emotional design, offer a wide array of SUVs and have a solid history of reliability.” Source: https://autojosh.com/japanese-cars-have-the-most-loyal-customers/ Lalasticlala Mynd44 Ishilove Marpol Semid4lyfe Obinoscopy Seun 2 Likes 2 Shares
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Re: See The Car Brands That Have The Most Loyal Customers by Nobody: 6:02pm On Mar 14, 2018 |
Ok |
Re: See The Car Brands That Have The Most Loyal Customers by autojosh: 6:20am On Mar 15, 2018 |
Lalasticlala Mynd44 Ishilove Marpol Semid4lyfe Obinoscopy Seun |
Re: See The Car Brands That Have The Most Loyal Customers by Iscoalarcon: 6:57am On Mar 15, 2018 |
Toyota is the best 13 Likes |
Re: See The Car Brands That Have The Most Loyal Customers by splmosixx(m): 6:57am On Mar 15, 2018 |
Shey person wey never chop de hear preaching? Who loyalty epp 3 Likes |
Re: See The Car Brands That Have The Most Loyal Customers by Iscoalarcon: 6:57am On Mar 15, 2018 |
HsLBroker:ok what must you book space 1 Like 1 Share |
Re: See The Car Brands That Have The Most Loyal Customers by Iscoalarcon: 6:58am On Mar 15, 2018 |
splmosixx:H for Hormones |
Re: See The Car Brands That Have The Most Loyal Customers by xreal: 6:58am On Mar 15, 2018 |
I know honda got loyal customers despite the fact that the front wheel will behave this way sooner. 20 Likes
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Re: See The Car Brands That Have The Most Loyal Customers by splmosixx(m): 6:59am On Mar 15, 2018 |
Your hormones bah Iscoalarcon: |
Re: See The Car Brands That Have The Most Loyal Customers by ttshems(m): 7:00am On Mar 15, 2018 |
Long term reliability is very important in when sticking with a brand! This the Japanese auto companies got!! 3 Likes |
Re: See The Car Brands That Have The Most Loyal Customers by blaise00700(m): 7:11am On Mar 15, 2018 |
KIA all the way |
Re: See The Car Brands That Have The Most Loyal Customers by echelons(m): 7:13am On Mar 15, 2018 |
xreal: It's either you're forever stuck to the old model cars or you lack maintenance culture for your Honda to still be pulling at this age. I've driven my 2010 Accord for 4 years with little issues, and YES, my next car will be an ACCORD. 7 Likes |
Re: See The Car Brands That Have The Most Loyal Customers by officializzijac: 7:14am On Mar 15, 2018 |
[quote author=xreal post=65850147]I know honda got loyal customers despite the fact that the front wheel will behave this way sooner. The reason is because their engine is very strong, durable and fuel economy is far better than any other car including toyota. I have the two and I can tell |
Re: See The Car Brands That Have The Most Loyal Customers by officializzijac: 7:17am On Mar 15, 2018 |
[quote author=xreal post=65850147]I know honda got loyal customers despite the fact that the front wheel will behave this way sooner.[/quote The reason is because their engine is very strong, durable and fuel economy is far better than any other car including toyota. I have the two and I can tell |
Re: See The Car Brands That Have The Most Loyal Customers by uchman48(m): 7:19am On Mar 15, 2018 |
What about we that don't have cars, well all i know is am always loyal to mallam Abu and Iya rukayat, because if i dont have money they will "No problem when you get the money, you pay me". That shows am a loyal customer na 1 Like |
Re: See The Car Brands That Have The Most Loyal Customers by hisgrace090: 7:19am On Mar 15, 2018 |
For Volvo they need to remove that their crossing belt logo. Volvo cars beauty is being seriously marred by that long crossing belt logo. |
Re: See The Car Brands That Have The Most Loyal Customers by oyetunder(m): 7:29am On Mar 15, 2018 |
xreal:he never insulted you now. If you are frustrated, go and protest in front of the National Assembly. 20 Likes |
Re: See The Car Brands That Have The Most Loyal Customers by xreal: 7:32am On Mar 15, 2018 |
oyetunder: Read and comprehend the bolded part. Did u read the word 'forever' init? Read again and again till u understand. |
Re: See The Car Brands That Have The Most Loyal Customers by Absoj(m): 8:23am On Mar 15, 2018 |
[quote author=xreal post=65850893] Read and comprehend the bolded part. Did u read the word 'forever' init? Read again and again till u understand.[/quote He didn't insult u... |
Re: See The Car Brands That Have The Most Loyal Customers by Ndaemtso(m): 8:31am On Mar 15, 2018 |
Innoson all the way |
Re: See The Car Brands That Have The Most Loyal Customers by Nobody: 9:07am On Mar 15, 2018 |
Team Rangerover.... |
Re: See The Car Brands That Have The Most Loyal Customers by joinnow: 3:05pm On Mar 15, 2018 |
Is Subaru in Nigeria self |
Re: See The Car Brands That Have The Most Loyal Customers by Dottore: 5:24pm On Mar 15, 2018 |
[quote author=officializzijac post=65850549][/quote] Why are Honda products not used for commercial or very taskul purposes like Toyota. Why are their dwindling sales figures for Honda products when compared to their previous years' records. Before you argue blindly, check the sales figures of Honda Pilots vs Toyota Highlander, Accord vs Camry CRV vs Rav4 Civic vs Corrola City vs Yaris Ridgeline vs Hilux or Tacoma Odyssey vs Sienna Crosstour or Acura ZDX vs Venza Acura TL vs Lexus ES350 Also check why Honda are discontinuing the production of many models. Simply because of low patronage resulting from reliability issues. |
Re: See The Car Brands That Have The Most Loyal Customers by istephen(m): 4:18am On Mar 16, 2018 |
I personally like Honda though maintenance cost is a bit higher than Toyota. |
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