help my infinix note 2 LTE stopped charging this morning when it's on
it only charges when I switch it off

You complaint is almost a general complain by infinix users now. Sorry,I can't help..I know almost nothing about infinix.

Josephjnr:
You complaint is almost a general complain by infinix users now. Sorry,I can't help..I know almost nothing about infinix.

hmm...ok thanks

Odunsco01:
help my infinix note 2 LTE stopped charging this morning when it's on
it only charges when I switch it off

Please change your USB Cable.

Kalapizim:
Please change your USB Cable.

I did same thing

Odunsco01:
I did same thing

this might be an issue with your charging port, i suggest you visit carl care..

Kalapizim:
this might be an issue with your charging port, i suggest you visit carl care..

I used it last night
I thought about the charging port too
but I'm confused since it charges when it's off
through the same charging port

Odunsco01:


I used it last night
I thought about the charging port too
but I'm confused since it charges when it's off
through the same charging port

it happens at times, they are your best bet to handle for you.

Kalapizim:
it happens at times, they are your best bet to handle for you.

ok thanks bro!!

Odunsco01:
ok thanks bro!!

you are welcome

Odunsco01:
help my infinix note 2 LTE stopped charging this morning when it's on
it only charges when I switch it off

It's the charging port... desist from using fake chargers

GrandMufti:


It's the charging port... desist from using fake chargers

it's still the same charger I've been using for more than 7 months


a flash charger

the port ?
but it charges when it's off through the same port

or what do you think?

Odunsco01:
it's still the same charger I've been using for more than 7 months


a flash charger

the port ?
but it charges when it's off through the same port

or what do you think?

Yes it's the charging port. Did the charger come with the phone?

my hots need over 8hrs to charge from 0-100%, what's the problem

GrandMufti:

Yes it's the charging port. Did the charger come with the phone?

no

GrandMufti:


It's the charging port... desist from using fake chargers

It's not a charger problem. It's the general problem of infinix phones. Charging port will most likely go kaput. I won't even go to carlcare, it's long thing. Charging port is less than 3k

Villager780:
my hots need over 8hrs to charge from 0-100%, what's the problem

charging port

Villager780:
my hots need over 8hrs to charge from 0-100%, what's the problem

the charging port is loosing contact with the motherboard, if you replace it the charging will be fast again.

greenhulk:


It's not a charger problem. It's the general problem of infinix phones. Charging port will most likely go kaput. I won't even go to carlcare, it's long thing. Charging port is less than 3k

Odunsco01:
no

It's the charger that caused it. Fix the charging port and buy original charger. You'll lucky it didn't damage the panel

Villager780:
my hots need over 8hrs to charge from 0-100%, what's the problem

Try another USB cable

GrandMufti:





It's the charger that caused it. Fix the charging port and buy original charger. You'll lucky it didn't damage the panel

I don't use fake chargers. In fact I have 2 Anker intelligent chargers that I use for all devices. This charger determines the right amperage that ur phone requires and supplies it. So my dear it's not a matter of fake chargers, it's a general problem of infinix.

GrandMufti:





It's the charger that caused it. Fix the charging port and buy original charger. You'll lucky it didn't damage the panel

ok...thanks
I would go to an engineer today

My Tecno CX Air recently stopped charging while it's On too. I did a system update recently and I'm thinking it's the cause.

greenhulk:


I don't use fake chargers. In fact I have 2 Anker intelligent chargers that I use for all devices. This charger determines the right amperage that ur phone requires and supplies it. So my dear it's not a matter of fake chargers, it's a general problem of infinix.

I didn't say you use fake charger and neither do I use an infinix phone. Phones charging only when switched off is mostly caused by fake chargers. The op has said he'll visit his engineer. Case closed