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Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken - Phones - Nairaland

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Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by wisdomtun: 10:58am On Apr 07, 2018
Hello Nairalanders, I recently bought the Xiaomi Redmi Note 5A on Jumia which I have been using until the screen got shattered.

I have been trying to fix it since then but all to no avail as I do know where their Customer Service care is located in Nigeria.

I have also sent a message to their Facebook page according to a friend's recommendation but since Wednesday I haven't received any response from them.

Plz anyone who knows where their customer care is located should send it here. I cant use the phone since them because each time I look at the phone it makes me very angry.

Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by henry007(m): 11:04am On Apr 07, 2018
Sorry but there's none.
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by iliyande(m): 11:05am On Apr 07, 2018
You don't need xiaomi service center here to get that phone fixed bro.... Just place the order same way you bought the phone.

I recently replaced my mi max 2 screen here without stress.

Go to xiaomi thread and sick for help there

Ops don't mind that tecno/infinix guy up there...
Trust me your phone will be fixed with less stress than fixing your tecno in a service center that may ask you to come back in the next four weeks grin grin grin

18 Likes

Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by diamond88: 11:17am On Apr 07, 2018
Never buy a phone that doesn't offer services center in your country.

Bought one doogee phone like that, and when the screen got broken. I was told to order online for new screen.

3 Likes

Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by henry007(m): 11:20am On Apr 07, 2018
diamond88:
Never buy a phone that doesn't offer services center in your country.

Bought one doogee phone like that, and when the screen got broken. I was told to order online for new screen.

How much did it cost to fix from ordering to paying someone to fix it?
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by wisdomtun: 11:29am On Apr 07, 2018
iliyande:
You don't need xiaomi service center here to get that phone fixed bro.... Just place the order same way you bought the phone.

I recently replaced my mi max 2 screen here without stress.

Go to xiaomi thread and sick for help there

Ops don't mind that tecno/infinix guy up there...
Trust me your phone will be fixed with less stress than fixing your tecno in a service center that may ask you to come back in the next four weeks grin grin grin
you mean I will have to order for the screen? Where and how much?
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by iliyande(m): 11:32am On Apr 07, 2018
wisdomtun:
you mean I will have to order for the screen? Where and how much?

How did you get it? Check aliexpress or order through some sellers here...

I fixed my mi max 2,,,, total =8k
While I was told by tecno office in Wuse bannex to pay 15k to fix my phantom z

4 Likes

Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by gogeekish(m): 11:55am On Apr 07, 2018
diamond88:
Never buy a phone that doesn't offer services center in your country.

Bought one doogee phone like that, and when the screen got broken. I was told to order online for new screen.
Lolzzz..... Never buy a phone that doesnt have parts available. That device got original screen replacement. The same wait he exercise is what he will exercises in getting the screen.
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by iliyande(m): 12:59pm On Apr 07, 2018
gogeekish:
Lolzzz..... Never buy a phone that doesnt have parts available. That device got original screen replacement. The same wait he exercise is what he will exercises in getting the screen.

Forget those ignorants bro..
Phone weh get spare parts plenty pass the ones weh them deh advertise up and own here

6 Likes

Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by eleojo23: 1:37pm On Apr 07, 2018
It doesn't take much, just order for the screen and get it fixed.
Did you use tempered glass before? If not, order at least 3 tempered glasses for future use

Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by Pweetyteey: 4:08pm On Apr 07, 2018
Xiaomi dont have a service center in nigeria
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by henry007(m): 4:16pm On Apr 07, 2018
Pweetyteey:
Xiaomi dont have a service center in nigeria

don't say that coz some people on this thread would be upset grin
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by eleojo23: 4:56pm On Apr 07, 2018
henry007:

don't say that coz some people on this thread would be upset grin
Why would they?
Be kiaful...

3 Likes

Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by Queennette(f): 5:22pm On Apr 07, 2018
You really don't need to be angry though.... A problem shared, is a problem half solved grin grin. But if they had one, it would be everywhere but obviously there's none.
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by wisdomtun: 6:28pm On Apr 07, 2018
eleojo23:
It doesn't take much, just order for the screen and get it fixed.
Did you use tempered glass before? If not, order at least 3 tempered glasses for future use
thanks bro. I never knew they don't have a service center in Nigeria because I bought the phone on Jumia. Having to order this screen online and then look for who will fix it again. This is stressful oo
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by eleojo23: 6:32pm On Apr 07, 2018
wisdomtun:
thanks bro. I never knew they don't have a service center in Nigeria because I bought the phone on Jumia. Having to order this screen online and then look for who will fix it again. This is stressful oo

Yeah, it is stressful but I think it's worth it...

Or are you not pleased with your experience using the phone so far?
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by Talkingboy: 6:38pm On Apr 07, 2018
iliyande:


How did you get it? Check aliexpress or order through some sellers here...

I fixed my mi max 2,,,, total =8k
While I was told by tecno office in Wuse bannex to pay 15k to fix my phantom z

how much is d mi max 2 ?
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by Dokun7: 9:32pm On Apr 07, 2018
I'm not sure if the customer care is available in Nigeria...... Not that I'm sure of
wisdomtun:
Hello Nairalanders, I recently bought the Xiaomi Redmi Note 5A on Jumia which I have been using until the screen got shattered.

I have been trying to fix it since then but all to no avail as I do know where their Customer Service care is located in Nigeria.

I have also sent a message to their Facebook page according to a friend's recommendation but since Wednesday I haven't received any response from them.

Plz anyone who knows where their customer care is located should send it here. I cant use the phone since them because each time I look at the phone it makes me very angry.
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by Ejiphill09(m): 10:22pm On Apr 07, 2018
henry007:


don't say that coz some people on this thread would be upset grin

Boss u don over grown this nonsense nah. If you have got nothing to offer to help that dude get his screen fixed keep shut.

Most everyone use Techno phone?

9 Likes 1 Share

Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by iliyande(m): 11:58pm On Apr 07, 2018
Talkingboy:


how much is d mi max 2 ?
The price depends on the color and store
Check screenshot below

Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by Baroba(m): 7:37am On Apr 08, 2018
With a little patience, changing most phone screens is similar to changing a car tyres cool, new screen, glue, a few screw drivers and a hair dryer, you are good to go..I have changed countless.. Visit YouTuber for tutorials..
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by nenergy(m): 9:39am On Apr 08, 2018
wisdomtun:
thanks bro. I never knew they don't have a service center in Nigeria because I bought the phone on Jumia. Having to order this screen online and then look for who will fix it again. This is stressful oo

First, why do people spend heavy money to buy phone but can't invest in cheap tampered glass protector? I don't get it.

Anyways, If you bought directly from Jumia store (not a seller on Jumia) then it has warranty, hence can be fixed in Nigeria. Contact Jumia they'll give you the information.

MIA (Mobility In Africa) is the authorised Xiaomi sales/service agent in Africa. Please this is the official no of MIA - the authorised agent:- contact 08099413555 

source: https://www.nairaland.com/3542634/xioami-care-center
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by eleojo23: 9:16pm On Apr 09, 2018
Grandmufti, I saw that you sent me a PM, can't access that right now, let's just talk on NL, Ok?
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by dhsfbi(m): 3:49am On Apr 10, 2018
Lol, these Tecno and infinix guys ehn.

They decided to settle for inferior products because they think it is stressful ordering for part and fixing it here in Nigeria.

The truth is you can order for any part of most Xiaomi phones on AliExpress and get it fixed by engineers that also fix infinix and Tecno phones.

I used my redmi note 2 from November 2015 till November last year without degradation in camera, battery and display quality. Can't say the same thing for Tecno and infinix phones have used in the past.

When I gave it to my brother who can break any screen phone. If you like put Corning gorilla glass 5 on top.

I ordered for the screen on AliExpress and get it fixed here in Nigeria, that was last month. It took about three weeks and 10k.

Tell me if these so called Tecno and infinix service center can get if fix within this time frame with zero stress too at that amount or lesser. Since they happen to be in Nigeria.

OP, don't mind these people. Navigate to Xiaomi thread here on nairaland and ask for help. They will get you link of a trusted seller on AliExpress you can order from.

2 Likes

Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by Gptech(m): 9:23am On Apr 10, 2018
wisdomtun:
Hello Nairalanders, I recently bought the Xiaomi Redmi Note 5A on Jumia which I have been using until the screen got shattered.

I have been trying to fix it since then but all to no avail as I do know where their Customer Service care is located in Nigeria.

I have also sent a message to their Facebook page according to a friend's recommendation but since Wednesday I haven't received any response from them.

Plz anyone who knows where their customer care is located should send it here. I cant use the phone since them because each time I look at the phone it makes me very angry.
Buy from Jumia if you are sceptical of other means, you'll still need to wait for it to be delivered. Also looks abit expensive too.

Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by eleojo23: 1:36pm On Apr 12, 2018
Laurenumoh12:
But how is a brand selling their product hardware in Nigeria does not have customer service.

Well Nawa for people that petronize them.


We are not complaining...

We knew what we were in for when we chose to patronise them
Re: Xiaomi Does not Have Service Care In Nigeria My Xiaomi Note 5A Screen Is Broken by dragnet: 1:46pm On Apr 12, 2018
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