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First Bank Nigeria! Thieves! - Business - Nairaland

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First Bank Nigeria! Thieves! by ayukdaboss(m): 8:08am On May 01, 2018
I tried withdrawing some money from First Bank about two weeks ago, got debited without receiving the money. I've been waiting for a reversal since then which never occurred. I've called Customer Care and complained countless times, filled forms in their branches only to be eventually told my request has been declined because Money was dispensed. HOW was money dispensed?

Is there any other thing I can do to recover my money. Any one with such experience here?
Re: First Bank Nigeria! Thieves! by enlady(f): 8:15am On May 01, 2018
Troll them on social media. Facebook, twitter

3 Likes

Re: First Bank Nigeria! Thieves! by softwerk(f): 8:25am On May 01, 2018
Hmmmmmm!

Even the ATM machine has now turned to a yahoo boy shocked

Escalate your complaint directly to complaints on the email: firstcontact@firstbanknigeria.com and copy card services with a screen shot of your account statement on the date of transaction!

Threaten to close your personal, company and accounts of your family members......someone will call you back personally!

3 Likes

Re: First Bank Nigeria! Thieves! by Omololu2121: 8:32am On May 01, 2018
The kin things wey dey always happen for Nigeria eh angry
Re: First Bank Nigeria! Thieves! by amedualiyu(m): 9:54am On May 01, 2018
It's possible there was a delay in presenting the cash to you by the ATM. The cash came out after you have left but someone's else picked them up. That is why the report says cash was paid. It's very common. I suggest you ask for CCTV
of that particular transaction.
Re: First Bank Nigeria! Thieves! by Nobody: 11:58am On May 01, 2018
ayukdaboss:
I tried withdrawing some money from First Bank about two weeks ago, got debited without receiving the money. I've been waiting for a reversal since then which never occurred. I've called Customer Care and complained countless times, filled forms in their branches only to be eventually told my request has been declined because Money was dispensed. HOW was money dispensed?

Is there any other thing I can do to recover my money. Any one with such experience here?
I withdrew for my uncle during the weekend same thing happened.. Fcmb
Re: First Bank Nigeria! Thieves! by ayukdaboss(m): 6:09pm On May 01, 2018
amedualiyu:
It's possible there was a delay in presenting the cash to you by the ATM. The cash came out after you have left but someone's else picked them up. That is why the report says cash was paid. It's very common. I suggest you ask for CCTV
of that particular transaction.
Is it possible to request for CCTV of a particular transaction?
Re: First Bank Nigeria! Thieves! by ayukdaboss(m): 6:11pm On May 01, 2018
amedualiyu:
It's possible there was a delay in presenting the cash to you by the ATM. The cash came out after you have left but someone's else picked them up. That is why the report says cash was paid. It's very common. I suggest you ask for CCTV
of that particular transaction.
That's should be an error from First Bank not my personal Error. One of the Customer Care guys said it's my fault I should've waited. imagine that
Re: First Bank Nigeria! Thieves! by ayukdaboss(m): 6:14pm On May 01, 2018
softwerk:
Hmmmmmm!

Even the ATM machine has now turned to a yahoo boy shocked

Escalate your complaint directly to complaints on the email: firstcontact@firstbanknigeria.com and copy card services with a screen shot of your account statement on the date of transaction!

Threaten to close your personal, company and accounts of your family members......someone will call you back personally!
The email i received telling my reversal request was declined was from firstcontact@firstbanknigeria.com

I was told same thing at the bank. It's a crime for FirstBank to tell me money was dispensed to me when they're not sure of what they're saying
Re: First Bank Nigeria! Thieves! by lizzypro: 6:42pm On May 01, 2018
Just message them on twitter zenith bank did the same for me .. They won't Bleep with you on social media

ayukdaboss:
I tried withdrawing some money from First Bank about two weeks ago, got debited without receiving the money. I've been waiting for a reversal since then which never occurred. I've called Customer Care and complained countless times, filled forms in their branches only to be eventually told my request has been declined because Money was dispensed. HOW was money dispensed?

Is there any other thing I can do to recover my money. Any one with such experience here?
Re: First Bank Nigeria! Thieves! by ayukdaboss(m): 10:06pm On May 01, 2018
lizzypro:

Just message them on twitter zenith bank did the same for me .. They won't Bleep with you on social media

You finally got your money back?
Re: First Bank Nigeria! Thieves! by markbenny(m): 10:59pm On May 01, 2018
had similar problem with diamond Bank but mine was online payment. I got a refund in 45 days after disturbing them and threatening to close my accounts
Re: First Bank Nigeria! Thieves! by lizzypro: 1:26am On May 02, 2018
Yes after 9 days
ayukdaboss:

You finally got your money back?
Re: First Bank Nigeria! Thieves! by ayukdaboss(m): 9:29am On May 02, 2018
markbenny:
had similar problem with diamond Bank but mine was online payment. I got a refund in 45 days after disturbing them and threatening to close my accounts
Okay thank you. Meaning there's still hope
Re: First Bank Nigeria! Thieves! by ayukdaboss(m): 3:48pm On May 02, 2018
lizzypro:
Yes after 9 days
I did all you guys told me. I got my money back today. Thanks a lot cheesy
Re: First Bank Nigeria! Thieves! by ayukdaboss(m): 3:49pm On May 02, 2018
markbenny:
had similar problem with diamond Bank but mine was online payment. I got a refund in 45 days after disturbing them and threatening to close my accounts
Threatened to close my account, lol cheesy Got my money back today cheesy
Re: First Bank Nigeria! Thieves! by ayukdaboss(m): 3:50pm On May 02, 2018
enlady:
Troll them on social media. Facebook, twitter
Trolled them on Twitter throughout yesterday. Got my money back today. Thanks! smiley
Re: First Bank Nigeria! Thieves! by enlady(f): 4:11pm On May 02, 2018
You are welcome

ayukdaboss:

Trolled them on Twitter throughout yesterday. Got my money back today. Thanks! smiley
Re: First Bank Nigeria! Thieves! by markbenny(m): 5:15pm On May 02, 2018
ayukdaboss:

Threatened to close my account, lol cheesy Got my money back today cheesy

you can imagine how low these banks are going, thank God you got your money back. I still plan to close my 3 accounts with diamond Bank, I can't afford to have a repeat of such nonsense
Re: First Bank Nigeria! Thieves! by lizzypro: 5:50pm On May 02, 2018
grin
ayukdaboss:

I did all you guys told me. I got my money back today. Thanks a lot cheesy

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