I bought it 3 months ago, and I used it without any problem, but last month I observed something new with the phone wereby the phone's screen stopped responding yo touch but as I restart the phone it come back to normal.

But like a week or two weeks back the phone has another fault but this time the screen is okay the only problem is that the home and minimizing bottoms are not functioning but they're responding whenever I touch them. But I noticed something, when I turned the phone to ultrapower the home bottom is functioning and the back bottom is functioning also in both ultrapower and normal. And the phone shows remaining hours left for the battery before this fault, but now it shows 0hr0min and also I can't drag completely the notification bar and when ever I switch on the phone it shows 'put password whenever phone is restarted' or something similar to this.

Pls, am preparing for exam I don't have time to travel to another state in order to take it to carlcare, pls if there's any carlcare representative or someone that ever witness this or someone that can help in anyway should pls help.

Thank you.

Try to back up your important files and do a factory reset. If it doesn't help, then you have to take it to Carlcare

Thanks bOss