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Smart & Intelligent Telemarketers For Immediate Employment / VACANCY!!! A Smart & Intelligent Female Sales/office Assistant Needed Urgently / Smart & Intelligent IT Support Urgently Required (2) (3) (4)
|Smart & Intelligent It Support For Immediate Employment by ELVG: 9:22am On Jun 04, 2018|
We are a leading custom solution provider and requires the services of a SMART & INTELLIGENT IT Support.
Job Type – Full Time
Experience – Not more than 3 years of professional experience
Age Preference 22 – 27 years
Qualification – B.Sc/HND in Computer Science / Information Technology related courses
Location – Lagos (Proximity to Apapa will be an added advantage)
Summary of Job Description
- Plan, organize, schedule, coordinate & implement the day to day IT support policies & workflow
- Provide leadership on websites creation & set up for clients
- Constantly provide real time training and support to clients on account set up, accounting and ecommerce set, product functionalities
while at the same time eliciting clients’ needs & requirements.
- Provide solution to hard ware related issues
- Follow up on clients and ensure a 100% customer service experience.
- Provide market feedback & key intelligence information on customer experience & competitors advantage
- Manage all technical request, queries & complaint and ensure 100% service fulfilment
- Ensuring quality assurance on product complaint, enquiry & support
- Provide safe keeping for all relevant information, documents, records, souvenirs & company assets in your care
- Provide at all times, exceptional customer experience & service delivery to all our clients
- Analyze customer issues & liaise with Team Lead to promptly resolve them.
- Provide the relevant real time report & daily feedback to the Team Lead
- And any other task that may be assigned by the MD / Chief Executive Officer
Mode of Application.
All applications & CV should be forwarded to: firstname.lastname@example.org
Whatsapp Contact: 07068383208
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