Qualified and experienced personnel needed by a startup IT FINANCE/CONSUMER FINANCE COMPANY. Preferential treatment given to those who hve worked with ecommerce companies/Micro finance banks/IT Finance related companies.. Qualified candidates should send their CV to soko.recruitment@gmail.com

HUMAN RESOURCE PERSONNEL
The HR manager is expected to use his recruitment and interviewing skills to identify staff vacancies and select candidates for open positions. Expert HR managers are also typically skilled in promoting healthy relationships between staff and management through mediation, handling labor disputes and guiding department managers through employee issues.

The HR manager conducts employee training and orientation, administer a benefits program, analyze compensation and other competitive data and prepare budgets. Then, they typically report to management regarding HR costs and activities. The manager wil be expected to play a major role in mitigating risk by keeping organizations compliant with federal, state and local labor laws and regulations. The changing nature of human resources generally requires HR managers to stay on top of all applicable labor legislation, as well as the shifting needs of their employers and employees.
The manager may supervise staff or entire departments, such as benefits coordinators, payroll, wellness plans, recruitment and placement specialists and training and development personnel. They can manage and consult with external partners, such as payroll companies and benefits administrators. he is also be responsible for collecting and analyzing employee data and maintaining accurate and complete employee records.

RISK CONTROL MNAGER
The role of a Risk Control Manager is to communicate risk policies and processes for an organisation. They provide hands-on development of risk models involving market, credit and operational risk, assure controls are operating effectively, and provide research and analytical support. Risk Managers must have excellent quantitative and analytical skills, along with the ability to apply those skills across a variety of business processes.
A degree in the following subjects is not vital but can be included in a job description:

Risk Management
Management or Business Studies
Finance or Economics
Science
Statistics
Engineering
Law
When compiling a Risk Management job description, it’s important to also display the following skills:

Analytical skills and an eye for detail
Commercial awareness
Numerical skills
Planning and organisational skills
Ability to understand broader business issues
Communication and presentation skills



CREDIT ANALYST
The responsibilities of the credit analyst include analyzing credit data and financial information of persons or companies that are applying for credit or loans to determine the risk that the bank, or other lending or credit-granting institution will not recoup funds loaned. The level of risk is then used to determine if a loan or line of credit will be granted, and if so, the terms of the loan, including interest rate. Credit analysts will prepare reports based upon their findings to help make decisions on lending and credit-worthiness.

Job Description for Credit Analysts

A credit analyst’s job description can vary depending upon employer. However, some of the typical responsibilities involved in credit analyst jobs include:

Evaluating clients’ credit data and financial statements in order to determine the degree of risk involved in lending money to them
Preparing reports about the degree of risk in lending money to clients
Analyzing client records and using the data to recommend payment plans
Conferring with credit associations and references to exchange credit information on clients
Evaluating the financial status of clients by producing financial ratios through computer programs
Filling out loan applications and including the credit analysis and loan request summaries, then submitting these loan applications to loan committees for their approval
Helping supply chain and sales and marketing departments in managing financial orders to help them control credit exposure, make payments on time, and reduce the risk of customer disputes
Conferring with clients to verify their financial/credit transactions and to resolve their complaints



Collections Officer Job Description

Collections officers attempt to collect payment on overdue bills by informing customers of their debt and their various options for repayment. When agreeable payment terms are not reached, collections officers take further action in order to collect payment on debts. Collections officers typically work in call center and office environments during daytime, evening, and weekend work shifts, both full- and part-time hours. Collections officers report to a direct manager or supervisor as assigned and work as part of a large team of collections officers.
Collections Officer Duties and Responsibilities
Collections officers are hired by many types of businesses that serve a large customer base and by collections agencies, but job duties do not vary much from company to company. Core responsibilities for collections officers include:
Make Calls to Clients

Negotiate Payment Schedules

Advise Customers

Maintain Customer Files

Prepare Statements

write Letters

Answer Phones

CUSTOMER SERVICE MANAGER
Customer service managers make sure that the needs of their customers are being satisfied. Your aim is to provide excellent customer service and to promote this idea throughout the organisation you work for.

Duties:

helping to develop and implement a customer service policy for an entire organisation
finding ways to measure customer satisfaction and improve services
managing a team of customer service staff
handling face-to-face enquiries from customers.

Responsibilities

Although the work varies, depending on the type and size of the employing organisation, typical activities are likely to include some or all of the following:

providing help and advice to customers using your organisation's products or services
communicating courteously with customers by telephone, email, letter and face-to-face
investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants
handling customer complaints or any major incidents, such as a security issue or a customer being taken ill
issuing refunds or compensation to customers
keeping accurate records of discussions or correspondence with customers
analysing statistics or other data to determine the level of customer service your organisation is providing
producing written information for customers, often involving use of computer packages and software
writing reports analysing the customer service that your organisation provides
developing feedback or complaints procedures for customers to use
improving customer service procedures, policies and standards for your organisation or department
meeting with other managers to discuss possible improvements to customer service
involvement in staff recruitment and appraisals
training staff to deliver a high standard of customer service
leading or supervising a team of customer service staff
learning about your organisation's products or services and keeping up to date with changes
keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.