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We recently interviewed three ladies for the position of Customer Service Executives, and quite frankly they were very impressive. “One last question”, one of our hiring managers pointed to 26-year-old Marylin Ekoja, who was even more outstanding than the rest of them.

“What is your ideal workplace?” He asked. Her response to this question is the main reason we decided to put up this article.

Marylin’s Response

Please indulge me for a few minutes to give you a background story of my time as an English teacher for over 2 years in one of the most popular secondary schools in my community. This was before I decided to pursue this career as a customer service professional.

The school was barely 5 years old and could already boast of having a healthy advantage when it comes to the number of students in its care. The student’s fee was quite fair, and our salary was rather significant given the location of the school and what other schools pay their staff.

So yes, the school always attracted some of the best teachers and more good hands recurrently sent in their resumes to fill in the non-academic staff category.

A new staff or student would quickly learn three obvious things in the first few months of being hired — Firstly, new staff were frequently hired. Secondly, old ones were swiftly resigning and lastly, more parents were angrily withdrawing their children from the school.

In 2 years, we had lost more than 50% of our students compared to the 5% we admitted at the beginning of every academic year. “These were my observations” — Marylin said

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Lack of Flexibility

Change is the only constant that was never constant in the organization. The management was impervious to change, and new ideas would bounce off their skins like a ball bouncing off the wall in the game of squash, no matter how good it sounded.

When an idea is embraced eventually, and good results gotten, they would take all the credit and leave the rest of us to dry.

We Were Uncomfortable and Unproductive

The workplace is where people spend a good part of their lives. So, they cannot afford to be unhappy, unappreciated, unacknowledged and unrewarded.

Worse, is if workers are subjugated, bullied or even harassed. These we all experienced in our own different ways from our employer and the management, therefore, it was hard to be productive.

Poor Commitment

Unfortunately, some staff became disillusioned, and all they wanted to do was show up for work, do their time, go back home and get paid at the end of the month.

There was a great decline in commitment to excellence. Teachers were not striving to be better and no one was willing to take responsibilities for their actions or decisions.

Secrets and Deceitful Communications

At some point, it started being about who was in the good books of our employers. Rumours and lies started flying the length and breadth of the organization, and feedbacks were no longer used as tools for growth, but for revenge.

Backstabbing and unhealthy competition were two mighty elephants in the room we couldn’t get rid of and this denied us a transparent working environment.

No Respect, No Compassion and Certainly No Sense of Humour

We were spoken rudely to, often embarrassed and insulted in front of students who looked up to us. Compassion did not cross their minds even when someone fell ill or was met with a misfortune.

Salaries were slashed if you didn’t show up for work, no matter how delicate or serious the situation might be. Almost, always no reason to be happy, to laugh and to even have fun. We were often depressed, and it reflected in the quality of our work.

There was a long silence in the conference room, the hiring manager had his ear full whilst it looked like Marilyn had an opportunity to vent.

Meanwhile, he assured her that her new job was everything her former job failed to provide, but it struck him what many more Marilyn’s have had to endure in their workplaces. As a hiring manager, it was then critical to make some adjustment as well as evaluation.

Employers have a responsibility to encourage hardworking employee, encourage rest, team bonding activities and personal/professional development.

It is no gainsaying that a happy employee is a more productive employee and it is beneficial to everyone — the client, employer and even the employee.

Read more: https://medium.com/@nownownigeria/what-is-your-ideal-work-place-9cf8ac4cd1e7

A place with a defined structure of how you could climb up the ladder of greater opportunities while still working in the same company. A typical example would be setting goals to be met prior to your promotion.

FTC.. Hmm

ok

Hb

One in which I'm the boss and make all the rules.

A cool environment, close team members, a friendly and amiable boss, lots and lots of incentives and motivation, ability and room to improve ...and a workplace that allows for fun and social events occasionally.

buhari

My ideal workplace is one that

-believes in results than time spent at work. Not employers monitoring you from 8am to 5pm.

-Has a growth plan for staff

-Sends staff for training.

-Allows me to have access to my most used EdTech App during office hours (Q and A App).

Download Q and A App on Google Playstore

one of doz big companies @ silicon valley.....any1 of dem!!

A well furnished brothel will do.

Just get a goverment job. It is the most ideal work place. No stress and no lay-offs guarantees peace of mind.

Just give me

- Flexible work hours
- No micromanaging

And see the best of me.

One thing I understand about being an employee is that Boss should Lead not manage,
If you lead and let your employees to look up to you they will be loyal to you and be more productive (Your Ultimate Goal)

A working environment that gives me room to explore and embark on adventures once in a while will surely have the best of me.

Where i dont have to tuck in everytime

challenging and friendly environment

A boss with good sense of reasoning (which could be me )

Having worked for different kinds of bosses in the private sector. One must be the exact opposite of what they represent. Pay staff on time such that shd there be delay they understand. Rebuke or admonish where necessary but never by being rude abusive or condescending. Staff must be free at work. Free lunch if possible. You are free to go once you start feeling one kind one kind don't pollute our place with negativity. So help me God and all intending good employers.

Hennyola:



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For your mint US used iPhone 8 Plus (64gb) - Red Edition going for 190k... Check my signature and let's discuss

Iphone ...Ugh!

A place where I won't have to work

To be honest with you, I don't enjoy politics at work, where everyone is trying hard to outdo the other. Just to gain attention, In my perfect world I encourage team work and love when we are focused on achieving the company's goals together.

Ideal Work Place Is The Office. NEXT!

Street! 2 sure odds daily

a serene and stressless environment

Wonderful...