It is no longer news that Diamond Bank, one of the nation’s fastest growing second generation Banks had been acquired by a well managed Access Bank in a deal approved by the Godwin Emefiele led Central Bank of Nigeria, CBN.

Perhaps, what is news, are the circumstances that led to the financial crisis of the Bank barely four years after Alex Oti, a former Group Managing Director of the Bank voluntarily resigned from the Bank, that it could no longer promptly meet the financial needs of its Customers .

The failure to meet Customers need, according to a source, was contrary to the Bank policy statement to be ”Customer centric”, which means putting the Customers at the centre of its operations. ”We wish to be considered as world class in service delivery”, the Bank had vowed.

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Source: http://www.thevaluenews.com.ng/business/how-customers-exposed-the-financial-insolvency-of-diamond-bank/


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