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Learn How To Maintain Relationships With Online Partners by goodybaze(m): 7:51am On Feb 19, 2019 |
Business-to-business companies know the importance of maintaining healthy customer relationships. It’s more expensive to acquire customers than to retain them, so keeping everyone happy and continuing to work smoothly together saves both parties a significant amount of time and money. When it comes to the e-commerce space, though, cultivating those relationships can be tricky. If you only ever communicate online because you are hundreds of miles apart, adding personal touches like lunches and sending flowers that your brick-and-mortar counterparts get to do becomes challenging. There are other ways to be a good partner, so here are some tips for staying close with online vendors and customers. Respect their intelligence Businesses that interact with consumers more often than other companies do not always know their customers’ level of expertise in their industry. B2B organizations, however, can be more technical with one another. Do not be afraid to give your partners more information than they ask for: odds are they will appreciate it, and you will not have to worry about altering your language to be generic. Go ahead and let your vendors and customers relish in all that you know (you may spare yourself from sending dozens of emails and calls). When you respect their intelligence, all parties can be more productive. Read more @ https://goodybaze..com/2019/02/how-to-maintain-relationships-with.html |
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