Steps to rectify the problem

1. Relaunch the spectrum TV app by visiting the Home menu on your Roku player
2. To resolve the errors, the user needs to check the system updates
3. You can also uninstall the existing applications and perform an OS update as well
4. A quick restart of the device can be done - unplug the device and try connecting the cables once again
5. Verify the HDMI port connections between the TV and your Roku device
6. The Internet Service Provider may have to be contacted at times to overcome the Spectrum Error Code WUC-1002
For more details call us @ +1-888-213-9210.