jowhyte:
No matter how badly Toke first reacted, this is not good for a client who paid you for a job.

Calling a client from hell is a no no. I can never deal with such a designer after how horrible she is handling a maybe difficult client. She would have handled It better than this.


EDITED
We've seen lots of impatient, difficult and sometimes problematic customers like Toke.

For example, Maybe a customer saw my product/service advertised where I promised how amazing such product is and how it will help him solve a problem via my sales copy/letter. I even went ahead and promised after purchase support should he run into trouble using it. All in a bid just to make sure I successfully close the deal and smile to the bank .

After purchase, maybe after 7days he went straight to SM and say my product dont work as promised as result he may even end up calling me scammer without even first contacting for any defects/challenges using it.

Maybe I was tagged on the post or somebody brought it to my notice. It's normal for me to be pissed especially when the customer has already bridged the rule not to have first reached out explaining the difficulties encountered while he wait for me to provide solution before going public.

I can express my displeasure instantly to the customer on SM but politely why he refuse to first contact me and wait for a resolution before going public, As a professional sales person, I should first make attempt to pacify the customer by trying to solve the problem encountered first as I have promised for the post sale support.

If he/she is truly satisfied with the resolution, the same person will go to the same SM and say I have perfectly fixed the issue and I am not a scammer as he/she once thought. With this I have made my client happy, also protected my brand/name and also stand the chance of winning more potential customers over.

If after making series of concerted efforts to fix the whole shit and make my customer happy and become inhuman and overbearing raining abuses on me, that is when I will be tempted to reply not me first starting it for somebody that has spent his/her hard-earned money on my product/service. This is disgustingly rude and very unprofessional.

Reason I love the white so much when it comes to customer service. You complain after filing a dispute, they check and if the product/service fall short of the standard/duration they promise during their sales letters they issue a FULL REFUND and even ask you to KEEP the product even with APOLOGIES on top of it and count as one of those bad annual deals.

No first remorseful attempt to fix the customer complaints or pacify her, barely couple of weeks millions just going down the drain even if she was first satisfied with delivery notwithstanding.

How can a customer who have allegedly/supposedly spent 1.9M on your service be a hellish client? NO matter how bad the behaviors and intentions of such customer is, you try to handle it professionally as you will not only get repeat patronage thereafter, you can also get referrals/recommendation which is the cheapest potent means of advertising.

Toke too nor try, she would have first DM or contacted the lady first before taking her ordeal public.

Xcelinteriors:
Waow! Like seriously? How dare you call a customer "client from hell". Madam you need to learn how to handle everyone preferences. Everyone can never be thesame. I have met lot of client, some are nice and some are so abusive but I handle them nicely and they keep referring me to other clients. Madam edoho got it wrong here though Hanty toke should have discuss this with her privately instead of bringing it to Instagram

Meena77:
Hahaha

meobizy:
Did I not say she will try to save face?
I knew it’ll pain her that Toke took the matter to the court of public opinion.
I say again, if Toke went there physically na better beating she for collect with no apology tendered.

Now let’s see who we’ll believe over the matter.
My money is on Toke because I know her via social media.
I only know this woman’s husband and that’s not enough for me to side with her.

missimelda01:
All these yeyebrities sef .. who knows if this is another publicity stunt

I don't see how two normal people will be fighting about a bench in public, she has an office abi

jowhyte:
No matter how badly Toke first reacted, this is not good for a client who paid you for a job.

Calling a client from hell is a no no. I can never deal with such a designer after how horrible she is handling a maybe difficult client. She would have handled It better than this.

meobizy:
Did I not say she will try to save face?
I knew it’ll pain her that Toke took the matter to the court of public opinion.
I say again, if Toke went there physically na better beating she for collect with no apology tendered.

Now let’s see who we’ll believe over the matter.
My money is on Toke because I know her via social media.
I only know this woman’s husband and that’s not enough for me to side with her.

meobizy:
Did I not say she will try to save face?
I knew it’ll pain her that Toke took the matter to the court of public opinion.
I say again, if Toke went there physically na better beating she for collect with no apology tendered.

Now let’s see who we’ll believe over the matter.
My money is on Toke because I know her via social media.
I only know this woman’s husband and that’s not enough for me to side with her.

taxiappguy:

Shouldn't you be siding with the truth?
You knowing her doesn't mean she is right or wrong, does it?

garyaustin:
I think Toke should have called her attention to the so called bad job before going public. All I see is law suit coming for brazen defamation, serious attempt at ridiculing someone and her business.

Tobi of BBN said to make a Nigerian woman pay your debt or privately apologize for a wrongdoing na social media disgrace sure pass.
He said he saw the futility in meeting them privately to ask for payment of services rendered.

No worry, them go dey alright last last.
Toke in her many attention seeking ways may broadcast the end result of the issue for all of us to see.

deltateam:



You will not make a good judge then as you are already biased.

Social media personalities are often called drama queens as they feed on attention.

MrDoGood:

Your head is blocked. Your foolish Toke was trying to destroy somebody's business and you're here talking nonsense.

Why didn't she contact her first to lay complaints before taking it to social media. Nah...... the fool with no brain decided to give her company a bad name. Put yourself in her shoe.

Tobi of BBN said to make a Nigerian woman pay your debt or privately apologize for a wrongdoing na social media disgrace sure pass.
He said he saw the futility in meeting them privately to ask for payment of services rendered.

No worry, them go dey alright last last.
Toke in her many attention seeking ways may broadcast the end result of the issue for all of us to see.

Well, you're not smart..

meobizy:
Did I not say she will try to save face?
I knew it’ll pain her that Toke took the matter to the court of public opinion.
I say again, if Toke went there physically na better beating she for collect with no apology tendered.

Now let’s see who we’ll believe over the matter.
My money is on Toke because I know her via social media.
I only know this woman’s husband and that’s not enough for me to side with her.

freemi:
ths one doesn't have sens o. He sides based on who he knws

freemi:
ths one doesn't have sens o. He sides based on who he knws

jowhyte:
No matter how badly Toke first reacted, this is not good for a client who paid you for a job.

Calling a client from hell is a no no. I can never deal with such a designer after how horrible she is handling a maybe difficult client. She would have handled It better than this.


EDITED
We've seen lots impatient, difficult and and sometime problematic customers like Toke.

For example, a customer saw my product/service advertised where I promised heaven and earth on how such product will help him solve a problem via my sales copy/letter. I even went ahead and promised after purchase support should he run into trouble using it.

After purchase, maybe after 7days he went straight to SM and say my product dont work as promised as result he may even end up calling me scammer without even first contacting.

Maybe I was tagged on the post or somebody brought it to my notice. It's normal for me to be pissed especially when the customer has has already bridged the rule not to have first reached out explaining me the difficulties encountered while he wait for me to provide solution.

I can express my displeasure instantly to the customer on SM but politely why he refuse to first contact me and waiting for my solution before going public, but I will later make attempt to pacify the customer by trying to solve the problem encountered first as I have promised for the post sale support.

If he/she is truly satisfied with the resolution, the same person will go to the same SM and say I have perfectly fixed the issue and I am not a scammer as he/she once thought. With this I have made my client happy, also protected my brand/name and also stand the chance of winning more potential customers over.

Reason I love the white so much when it comes to customer service. You complain after filing a dispute, they check and if the product/service fall short of the standard/duration they promise during their sales letters they issue a FULL REFUND and even ask you to KEEP the product even with APOLOGIES on top of it and count as one of those bad annual deals.

No first remorseful attempt to fix the customer complaints or pacify her, barely couple of weeks millions just going down the drain even if she was first satisfied with delivery notwithstanding.

How can a customer who have allegedly/supposedly spent 1.9M on your service be a hellish client? NO matter how bad the behaviors and intentions of such customer is, you try to handle it professionally as you will not only get repeat patronage thereafter, you can also get referrals/recommendation which is the cheapest potent means of advertising.

Toke too nor try, she would have first DM or contacted the lady first before taking her ordeal public.

meobizy:

...and your point is?

Frankiss44:



He hehe.. I tot I was the one that noticed the foolish reason he gave for taking sides...


Nigerians though

deddypiper:
Of course she's a troublesome person, I won't be surprised if she tore d chair herself, if not how can a chair one sits on just have more than 5 holes in it?

martineverest:
i hate this toke of a woman....but this edoho's wife is so unprofessional and
rude..her relationship with customer is zero.even tho customer was rude,her reply is so unethical.2 wrongs can't make a right


the Nigerian service industry is too money oriented and their customers' satisfaction is nothing to write home about

meobizy:
Did I not say she will try to save face?
I knew it’ll pain her that Toke took the matter to the court of public opinion.
I say again, if Toke went there physically na better beating she for collect with no apology tendered.

Now let’s see who we’ll believe over the matter.
My money is on Toke because I know her via social media.
I only know this woman’s husband and that’s not enough for me to side with her.

crafteck:


Can't u assume toke destroyed these things intentionally to have something to say 4 d grams, her silicon butt prolly spoilt it.

meobizy:
Did I not say she will try to save face?
I knew it’ll pain her that Toke took the matter to the court of public opinion.
I say again, if Toke went there physically na better beating she for collect with no apology tendered.

Now let’s see who we’ll believe over the matter.
My money is on Toke because I know her via social media.
I only know this woman’s husband and that’s not enough for me to side with her.