SDIL’s Client a major player in the Telecoms Industry is currently looking to hire Chief Commercial Officer

Location:Lagos Nigeria

Job Summary
The Chief Commercial Officer plays a pivotal role in managing seven (7) main marketing functions covering Head Channels Strategy & Support, Head Technical Support Services, Director Sales, Head Customer Care, Director Enterprise Segment & Director Marketing in mind the three main differentiating factors that have been adopted by the company in its approach to the market namely Innovation, Quality & Customer Focus.
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ROLES AND RESPONSIBILITIES
CUSTOMER CARE & CENTRICITY
Provide broad guidelines for the translation of organisational strategies into specific operational plans and programs
Drive a united, company-wide approach to Customer Centricity
Collaboratively define the differentiating experience to be delivered and promote a persistent focus on the customer in the actions the company takes.
Lead cross company agreement on how to deliver greatest value to the customer for optimum customer experience revenue, and profit
Support leaders in their role as cultural leaders in the transformation journey.
Establishes metrics for defining the relationship with customers
Create a strategy to collaborate with marketing segments, Market Strategy, Pricing and Insights and finance to manage customers as an asset in all commercial decisions
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SALES
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Successfully manage all sales channels in order to meet the overall business plan and strategy of the organisation
Coordinate the activities of the Regional Sales and Customer Care Divisions to ensure alignment with the overall objectives of the commercial department
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MARKETING
Oversee the development of unique value propositions, business partnerships, category management as well as calls-to-action-oriented advertising targeted towards key consumer segments that increases brand awareness, customer loyalty and sales volumes.

Requirement

First degree from a recognized university is essential
MBA/ Postgraduate degree in Sales&Marketing
Membership of a relevant professional institution such as Chartered Institute of Marketing will be an advantage.
Proven track record in senior marketing, customer care and sales roles within the telco industry.
In-depth understanding of Marketing, Digital Marketing and Sales Direct and Indirect systems to support commercial Strategy.
Twelve (12) to fifteen (20) years work experience with at least four (10) years at senior management level.

Salary: Very very attractive based on and qualification and wealth of experience 
Method of Application :Interested candidates must send their CV to 
customercare.sdil@gmail.com on or before 19/07/2019.