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Do Your Website Have A Functional Help Desk System? - Webmasters - Nairaland

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Do Your Website Have A Functional Help Desk System? by Marrynguyen: 11:38am On Jul 12
With Magento 2 Help Desk Extension, it helps you to collect all request, inquiries, offline chat messages, email in one place. All messages will be assigned to the proper department without leaking information. Furthermore, utilize ticket system is very important to bring a powerful and flexible solution for Store Support in Magento.

- Live Chat With Many Customer At Once
- Fast & Smart Workflow To Minimize Time Wasted
- Fully Responsive On Mobile, Tablet, Laptop & Desktop
- Offer Multiple Ways For Customer To Get Support
- Clear User-friendly Interface
- Create Unlimited Departments, Agents and Categories
- Able to Create & Reply to Ticket directly to Email
- File Attachment to the ticket
- Set Priority, Status and Category section for each ticket
- Quick Reply or Close a ticket
- Easy to Check ticket history
- Check Ticket Status In Second
- Satisfaction Star Rating For Effectiveness
- Quick Responses With Answer Shortcut
- Ticket auto-expiration & Auto-reminder

Check full details at: https://landofcoder.com/magento-2-help-desk-extension.html

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