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What Do I Do? Gtbank ATM Didn't Dispense Cash But My Bank Polaris Debited Me. - Business - Nairaland

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What Do I Do? Gtbank ATM Didn't Dispense Cash But My Bank Polaris Debited Me. by Johnxyz(m): 7:00pm On Sep 04, 2019
So today after work, I decided to withdraw a little cash from the ATM. Being a Polaris Bank customer, I first tried withdrawing from their automated teller machine but it didn't dispense.
I went to GTBANK ATM to withdraw. The machine showed "ISSUE OR SWITCH INOPERATIVE ". Few minutes later my bank debited me though I didn't get the cash from the ATM.
How will I get my money back? Any ideas, please? If I go to the customer service tomorrow will they be able to resolve it soon.
Thanks.

Cc Lalasticlala
Re: What Do I Do? Gtbank ATM Didn't Dispense Cash But My Bank Polaris Debited Me. by correctyourself(m): 7:08pm On Sep 04, 2019
Johnxyz:
So today after work, I decided to withdraw a little cash from the ATM. Being a Polaris Bank customer, I first tried withdrawing from their automated teller machine but it didn't dispense.
I went to GTBANK ATM to withdraw. The machine showed "ISSUE OR SWITCH INOPERATIVE ". Few minutes later my bank debited me though I didn't get the cash from the ATM.
How will I get my money back? Any ideas, please? If I go to the customer service tomorrow will they be able to resolve it soon.
Thanks.

Cc Lalasticlala

Yes go to your bank fill a dispense error form, go with the ATM card as well. But first check your balance tomorrow morning before you approach you Bank CC because it may reverse back to your account before tomorrow.
Re: What Do I Do? Gtbank ATM Didn't Dispense Cash But My Bank Polaris Debited Me. by Johnxyz(m): 7:36pm On Sep 04, 2019
Thank you. I'll do that tomorrow morning.
Re: What Do I Do? Gtbank ATM Didn't Dispense Cash But My Bank Polaris Debited Me. by paste007(m): 11:40pm On Sep 29, 2019
Johnxyz:
Thank you. I'll do that tomorrow morning.
pls what happened eventually, were you able to resolve it, i am having the same problem

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