In today’s world, customer satisfaction and competitiveness are a function of quality levels, and individuals with the capacity to successfully implement Total Quality Management (TQM) are becoming indispensable assets to any organisation. The Total Quality Management (TQM) short course will expose you to contemporary knowledge and techniques that will enable you to articulate and implement quality improvement processes in the workplace that are in line with the TQM philosophy.

Learning Outcomes:
After successfully completing the course, you will be able to:
Appreciate the basics of TQM
Understand the essentials of customer satisfaction
Create successful systems for employee involvement
Develop strategies for continuous process improvement
Apply the five-phase approach of TQM implementation, and
Utilize basic tools for quality improvement
Being aware of costs always
Seeking cost reduction from the start (including life-cycle costing)
Appraising projects / production to identify and take out risk
Understanding real budgeting
Ensuring cost reports lead to action
Managing a cost reduction process that delivers

Time :10am -5pm
Course fee:N60,000
Highlights/ Benefits
ü Early bird registration up to 20 percent off
ü Certificate of completion
ü Classrooms fully equipped with AC. (Optional )
ü Breakfast/Lunch Served
ü Certified and experienced trainers
ü Online media /PR presence in strategic social networks for up to two weeks .
ü Discount on Business Performance Auditing on your company’s Processes ,People and Technology
ü Up to 20 percent discount on our Recruitment exercise and training courses
Ü Discounted Pre retirement training by Asset management, partners (Optional)
U Free Life /Executive/Business coaching session available

We will happy to help in the drafting of your business plans,improve your business processes ,Business modelling, work on your HR /Business strategy in order to reduce cost , improve sales and optimize performance in workplace .
Register here :http:///2vuTKW7
For booking and registration
Call SDIL +2348050383215,08125549322 now or Pls visit us; http://Seyiloked-sdil.org